Client Engagement Manager Milano

Client Engagement Manager
Milano
Lombardia, Milano

GELLIFY is the **first innovation platform focused on B2B software** to **help startups and corporates grow**:

- **We invest in B2B digital software startups and connect them to traditional companies **to innovate their processes, products and business models, through Open Innovation.

We support startups during their growth path, reducing risks and minimizing the need for capital.

- **We support corporates through innovative programmes and projects** by leveraging our ecosystem of partners and advanced technological capabilities

Below are **some of the results** we have achieved since we started:

- **60+ investments **in startups

- **5 exits**:

- **6 global SW products supported by GELLIFY Digital Factory **and validated by Gartner in reports and Magic Quadrants

- **150M € to be invested through Azimut Digitech Fund **in co-investment with GELLIFY Digital investment in B2B SaaS startups

- **100M € total revenue **from GELLIFY ecosystem (+50% CAGR)

- **200+ employees **in **3 geographical areas **(Italy, Middle East and Spain)

- **700+ employees in our portfolio startups**:

- **35° in the top 1000 Financial Times ranking **among companies who have grown the most in the last year in Europe (2° among Italian companies)

**Your Duties & Responsibilities**:

Working alongside the person responsible for the target industry, the **Client Engagement Manager **will have the responsibility of:

- supporting the team in the development and management of the customer portfolio

- contributing to the definition of the annual sales plan (budget and sales plan) and the supervision of the sales processes

- hunting and developing new business and new clients

- performing upselling and cross-selling activities on existing customers

- managing the portfolio of the assigned customers

- contributing to the implementation of marketing campaigns and the definition of the proposals

- dealing with the Pre-sales team for solutioning activities

- coordinating the assigned account plans

- negotiating the proposals and following administrative processes of the managed contracts

**Education & Experience**:

- BSc or MSc in Economics or Engineering

- +5 years of previous experience in the business development of Digital Transformation services, software, consulting innovation services in the Manufacturing, Consumer Goods & Retail industries

- A client portfolio showcasing your customer experience work

- Excellent command of the English language

**Desired soft skills**:

- Sharp, entrepreneurial, and extremely driven personality

- Autonomous, dynamic and proactive individual

- Enthusiasm and passion for the world of innovation

- Excellent negotiation and communication skills

- Knowledge of the commercial processes and their end-to-end management: from the first contact with a new customer until contract closure