Client Engagement Specialist Milano

Client Engagement Specialist
Milano
Lombardia, Milano

Location: Job Category: Other Job search engine EU work permit required: Yes Job Reference: 237901959 Job Views: 6 Posted: 14. 02. 2025 Expiry Date: 31. 03. 2025 Job Description: At Ermenegildo Zegna, the talent and passion of our people are the pillars of our success. Which is why we're offering the opportunity as Europe Client Engagement Specialist. What makes you, makes Zegna As a Europe Client Engagement Specialist, your mission will be to enhance the acquisition, retention, and experience of top clients by implementing engagement initiatives, organizing exclusive events, and analyzing client-related data. By working closely with our teams and partners, you'll embody the brand's values and ensure a premium client journey aligned with the European market's unique needs. What makes up your day: Collaborate with the team to identify and reach out to potential high-net-worth clients through strategic partnerships and networking. Work with Area manager/store managers and local CVM teams to identify, establish, and maintain strong relationships with third parties. Monitor key client development KPIs and provide detailed reports and actionable insights to stores. Coordinate the organization and logistics of local and international events dedicated to top clients. Contribute to planning and executing tailor-made events for VICs, emphasizing brand values and exclusive storytelling. Work with local CVM team on developing and managing delighting experiences. Support the implementation of marketing initiatives for Europe. Support AMs, SMs, and local CVM teams in organizing events, monitoring their ROI, and implementing initiatives that create memorable in-store moments for clients. What makes you, makes our team We're looking for someone with: 2-3 years of proven experience in client management, preferably in luxury industries such as fashion, retail, or hospitality. Excellent organizational skills and attention to detail. Bachelor's degree in Marketing, Business, or Economics. Familiarity with CRM tools and client data analysis. Strong teamwork skills. What makes you, makes our legacy Ermenegildo Zegna Group is founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world's finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy's most successful family companies and a global luxury lifestyle brand. Through our vertically-integrated, sheep to shop approach, we strive to create exceptional products without compromising on quality of life for future generations. With over 500 stores and 6, 500 employees worldwide, our success is inspired by our founder's pioneering spirit and shaped by the expertise and integrity of every individual at Zegna. Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information. Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button. Created on 14/02/2025 by E. Z. HOLDITALIA S. P. A. J-18808-Ljbffr