Client Executive, Italy
We are a community of visionary innovators, dedicated to providing pioneering software and consultancy services to financial institutions, trading firms, central banks, governments, and corporations around the world. We strive to simplify the way people work by providing workflow and process automation software, as well as real-time data and business intelligence to help people make better decisions. We are 13, 000 employees, operate globally with 60 offices, and serve over 4, 800 customers worldwide. We are looking for talented professionals for the role of Client Executive in Cedacri's Commercial team. Selected candidates will be placed in a dynamic and innovative environment and will collaborate with cross-functional teams to achieve business objectives. Your role: Your key duties and responsibilities Interact and nurture relationships with clients, ensuring their needs are met in the best interest of the clients and the Company. Develop a Strategic Account Plan for the Clients of the assigned territory, analyzing the market context, main challenges and opportunities, execution capabilities, and mapping Cedacri's products and services that can support their business transformation roadmap. Position Cedacri as a key partner for each Client while they develop their long-term Strategic Plan. Detail Unique Value Propositions for each client by using consultative selling skills to map each client's detailed processes, relevant to the partnership Cedacri can build with them. Identify and qualify up-selling and cross-selling opportunities. Collaborate with the sales team and other functions within the Company (i. e. , Operations, Products, Finance, Procurement, Legal). Manage a portfolio of business opportunities that matches Cedacri's growth ambition in the assigned territory and orchestrate commercial activities to convert opportunities into real business and delivery activities in a timely manner. Qualify opportunities that match your clients' needs and leverage current and future Cedacri's capabilities. Deliver proposals with high quality standards and in a timely manner. Keep records and maintain documentation of client interactions. Contribute to managing all commercial documentation according to ION standard templates and processes. Meet financial objectives on the assigned territory in terms of Pipeline, Intake, Revenue. Meet Customer Satisfaction objectives on the assigned territory. Ensure diligence and thoroughness for both internal and external communications, analysis, and processes. Actively participate in Contracts' renewal processes, contributing to the understanding of each assigned Client of the value of standardized, clear T&Cs. Participate in the strategic shift of Cedacri by supporting the transition process of the company's service model towards a Product-based model according to ION Groups' vision. Other duties We might ask you to perform other tasks and duties as your role expands. Your skills, experience, and qualifications required: Master's degree in management, Engineering, or a quantitative field (with honors). Proven experience in leading consulting companies (Big Four / IT Consulting / Strategy). Strong FSI/Core Banking skills. High commercial acumen and strong interpersonal skills. Consultative Selling capabilities. Excellent knowledge of the Italian and English languages. What we offer: Location: According to Italian Law (L. 68/99), please note that candidates from the disability list will be given priority. J-18808-Ljbffr
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