Client Hr Tech Lead, Arezzo Arezzo

Client Hr Tech Lead, Arezzo
Arezzo
Toscana, Arezzo

Position: Client HR Tech Lead

Location: Spain (remote)*

Our story At Alight, we believe a company's success starts with its people.

At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight. "

Our Values: Champion People: be empathetic and help create a place where everyone belongs.

Grow with purpose: Be inspired by our higher calling of improving lives.

Be Alight: act with integrity, be real and empower others.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

THE ROLE The Client HR Tech Lead is responsible for overseeing the end-to-end technical landscape of Alight Global Payroll clients.

They will collaborate closely with clients to understand their specific needs and requirements within the contracted HR Tech landscape, providing expert guidance and support in optimizing HR technology solutions that align with their business objectives and HR transformation journey.

RESPONSIBILITIES Enabling end-to-end HR technology expertise for clients and best practice guidance within the contracted technology landscape.

Accountability for client technical design after go-live, involving supporting roles if needed: BAU Solution Architects, SPOCs, etc.

Leading discussions on Alight standard model, global solution design, potential changes, and deviations.

Facilitating client-specific analysis and communication about Alight IP product upgrades.

Coordination of optional features enablement.

Acting as an advocate for increasing client usage percentage of the contracted HR technology.

Responsibility for IT cross-client initiatives requiring coordination on account level (e. g. , upcoming PCE move).

Accountability for technological health of client service delivery.

Second level of escalation for critical technical issues (after ITCSO).

Identifying and supporting opportunities leading to technical change requests (CRs).

Moderating client-specific technical design documentation custody and regular updates.

Technical resource requests (CRs, allocation increase).

REQUIREMENTS The ideal candidate should possess excellent communication skills, both written and verbal.

They should be able to effectively translate technical concepts to non-technical stakeholders, as well as actively listen and understand the specific needs and requirements of clients.

Strong interpersonal skills are crucial, as they will be collaborating closely with senior client stakeholders and Alight internal organizations (Application Services, Products, Account Management, etc).

Additionally, the candidate should have a strong knowledge of Alight standard products portfolio (Workday/SuccessFactors/Oracle – hrX – payroll engines, time solutions, etc.

), including their features, capabilities, and integration best practices.

A problem-solving mindset and coordination skills are a must.

What we offer: Health Insurance (optional).

Life Insurance.

Flexible Compensation Plan: FCP products include Restaurant, Transportation, Kindergarten and Training.

Language Courses: 75% Language lessons (valued at a max.

100€ per month for 12 months).

Work from home allowance.

Interesting career development opportunities within the company.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

#J-18808-Ljbffr