Client Manager (Roma)
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today's 'iNTTerconnected' world, connections matter more now than ever.
By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
**Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible.
We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.
Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA
You will be part of our Italian Sales Team as Client Manager and you will be responsible for all NTT solutions and services portfolio.
Your role will involve working directly with clients at various levels, building and nurturing strong stakeholder relationships with both new and existing clients.
In NTT Sales Team, you will be able to display strategic thinking capabilities, a high level of business acumen and deep knowledge of the latest trends in terms of technology sales methods and approaches.
**What you'll be doing
As Client Manager you will be assigned to a specific customer set/industries in order to develop our business in all technologies and services areas (Networking, Cybersecurity, Digital Workplace, Cloud, Data Center).
You will help our customers in their digital journey positioning our capabilities in technology projects and managed/support services at a local and global level.
**Your main responsibilities will be**:
- Manage and grow relationships to drive expansion and renewals across all solutions and services;
- Understanding client industry/business to be more effective in creating a trust partnership with our customers;
- Drive client solution penetration and education;
- Take ownership for the commercial agreement for each client;
- Responsible for driving client satisfaction throughout the entire lifecycle of the clients' buying process;
- Working closely with Pre-Sales team and Services team to provide the best solution/services to clients' needs;
- Realise revenue and margin targets through a comprehensive account management and regular sales forecast;
**To be successful in this role you are asked**:
- Relevant experience in similar role ICT market
- Experience in system integration business;
- Able to manage relationships with different stakeholders in large enterprise environment;
- Good knowledge of key business infrastructure services (Networking, Collaboration, Security; Cloud & Data Center);
- Solid experience in negotiating with clients and technology vendors;
- Business acumen;
- Strong attitude to work in an account team coordinating internal and external resources to close sales opportunities;
- Stress management;
- Experience working with Salesforce CRM platform;
- Good knowledge of English (written and spoken).
**We offer**:
- A people centric culture;
- A collaborative work environment;
- Career and training sales pathways;
- Multinational environment with a local nuances;
- Respect and inclusion for any kind of diversity;
- Hybrid working approach.
**Workplace type**:
**About NTT DATA
**Equal Opportunity Employer
**A career at NTT means**:
- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40, 000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good.
With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing.
Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.
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