Client Service Director L'Oréal Italy Milano

Client Service Director L'Oréal Italy
Milano
Lombardia, Milano

SAMY Alliance is a digital marketing company specializing in advocacy marketing, influencer marketing, and content production. Founded in 2013 and headquartered in Madrid, SAMY Alliance operates in over 55 markets with offices in 18 countries and employs more than 500 people. The company focuses on providing integrated marketing solutions through research, data analytics, social media, digital content, and public relations. They work with prominent brands such as Danone, L'Oréal, Disney, Unilever, and Nestlé.

Mission

As the Client Service Director at Samy Alliance, you will be responsible for driving the company's strategic growth initiatives across Italy. You will play a pivotal role in scaling business operations, expanding market reach, and optimizing growth strategies. The role will lead all growth-related functions, including marketing, sales, and partnerships, ensuring the company meets its ambitious targets.

Key Responsibilities: Strategic Leadership: Develop and implement growth strategies to scale Samy Alliance's business in Italy, aligning with the company's global vision and goals.

Sales & Revenue Growth: Drive new business opportunities, expanding into new markets, and scaling existing operations to meet and exceed revenue targets.

Digital Marketing Leadership: Lead the marketing team to create and execute innovative digital marketing campaigns, ensuring Samy Alliance remains a market leader in social media, influencer marketing, and content creation.

Account & Client Management: Oversee client relationships to ensure satisfaction, drive account expansion, and explore new business opportunities.

Market Expansion: Identify and pursue new business verticals and partnerships, leveraging data-driven insights to identify trends, opportunities, and risks.

Cross-functional Collaboration: Work closely with teams across marketing, operations, sales, and finance to ensure a cohesive approach to business growth and market expansion.

Data-Driven Decision Making: Use data analytics and market intelligence to inform growth strategies, optimize marketing performance, and improve decision-making processes.

Team Leadership: Mentor and manage a high-performing team across marketing, sales, and partnerships, fostering a results-oriented culture.

Innovation & Industry Trends: Stay ahead of industry trends in digital marketing, social media, and emerging technologies, positioning Samy Alliance as a thought leader in the space.

RequirementsProven Experience: Minimum of 10 years of experience in a senior growth, marketing, or business development role, preferably in the marketing, digital, or creative industries.

Influencer Marketing expertiseLeadership Skills: Demonstrated ability to lead teams, develop talent, and inspire a culture of performance and innovation.

Marketing Expertise: Deep understanding of digital marketing strategies, influencer marketing, social media campaigns, and data-driven marketing approaches.

Sales Acumen: Strong sales and business development background, with a proven track record of driving revenue growth and market expansion.

Strategic Mindset: Ability to think strategically, make data-driven decisions, and lead cross-functional teams toward achieving aggressive growth targets.

Languages: English full working professional proficiency, Italian Advanced. Spanish is a huge plus.

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