Client Solutions Manager (Agency) Milano

Client Solutions Manager (Agency)
Milano
Lombardia, Milano

Responsibilities

TikTok is the leading destination for short-form mobile video.

Our mission is to inspire creativity and bring joy.

TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative.

We create to inspire - for you, for us, and for more than 1 billion users on our platform.

We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes.

Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility.

Join us and make impact happen with a career at TikTok.

The Agency Team is responsible for leading and growing our Partner Ecosystem, partnering with top Media, Creative, Talent and Consulting Firms.

Within the team, Client Solutions Managers are responsible for a wide range of activities:

- Education & Innovation:

- Educate partners on the value of TikTok.

- Share company updates and share company best practices with partners.

- Bring and execute Alphas and Betas with our partners.

- Business Intelligence & Development:

- Weekly and monthly office hours to ensure presence, support campaign execution and reporting.

- Keep an accurate record of all pending and active campaign plans, assist in maintaining campaign schedule and availability of ad placements.

- Accounts Development: media planning, campaign execution and reporting, trouble-shooting.

- Continuous analysis of business results, support for Quarterly Business Reviews and Business Reviews.

- Ownership of the product strategy, scale the business and grow our agencies.

- Cross-functional Support:

- Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for partners.

**Qualifications**:

- Digital Performance experience is a must have.

- Experience with Media Agencies is a nice to have.

- Strong analytical skills and able to strategise and prioritize based on business opportunities.

- Experience managing campaigns across digital platforms and ad tech product.

- Deep understanding of digital landscape and a passion for digital media.

- Detail oriented, with exceptional organisational skills.

Self-starter, fast learner with a start-up spirit.

- Excellent verbal and written Italian and English communication skills.

Excellent relationship and communication skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Our platform connects people from across the globe and so does our workplace.

At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.