Client Success Specialist
We are a **global innovation factory** that integrates strategy, design & technology, supporting companies growth from vision to execution in a "purple way".
We help organizations implement **new business models, technology roadmaps, digital strategies & products, powered by our B2B software assets.
We firmly believe that **people are the real energy that can shape innovation**.
Brilliant solutions can only be found through a unique mix of technology, human genius and future vision.
Being part of GELLIFY means joining the **Purple People**, a team where values such as **resourcefulness**, **sharing** and **constant improvement** lead the way.
A team made up of **+260** GELLIFYers, with **6** offices around the world, from Italy to Spain to the Middle East.
Want to discover the new frontiers of technology, innovation and digitalization?
We look forward to having you on board to begin this journey together.
**Let's make the world more Purple!
We are looking for **a Client Success Specialis**t **to join our Sales Business Area.
**Duties & Responsibilities**:
As part of the team, you will contribute with:
- Operationally supports the Industry Lead in the development and management of the customer portfolio
- Contributes to hunting, research, qualification, new business / new logo development activities
- Contributes to the supervision of the sales processes
- Contributes to the implementation of marketing campaigns
- Interacts with the Pre-sales team for solutioning activities, coordinating with the Industry Lead
- Manages and coordinates the Client Success Tribe tools (pipeline, lead action plan, periodicals, lead assignment, reporting).
**Education & Experience**:
- Degree in Economics, Innovation Management, Engineering
- At least 1-2 years of experience in sales field
- Aptitude in creative problem-solving
- Excellent communication, interpersonal, and presentation skills
- Good knowledge of the Office package (especially Excel and PowerPoint)
- **Nice to have**: experience in consulting firms
**Location**: Milan with flexible work arrangements
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