Clinical Associate (Milan, Italy)
Job Summary and Primary Responsibilities
Support clinical fulfillment of NuVasive procedures in the territory while driving the development of relationships with key spine surgeon and hospital customers.
Acquire clinical competency skills with all NuVasive products to meet and exceed the standards for the role of Clinical Associate in an elite sales force.
Surgical case coverage is required, with the goal of providing the highest degree of value to surgeon and patient.
Competencies will include all necessary activities before, during and after a case to ensure that customers are optimally served and sales objectives are met.
These include but are not limited to:
1.
Ordering of all required sets, instruments and supplies
2.
Compliance with individual hospital regulations and requirements upon which introduction of products will depend.
3.
In servicing of surgeons and hospital staff
4.
Case coverage
5.
Required paperwork for processing P. O. s, etc.
6.
Interact with surgeons and surgical team to communicate monitoring data in accordance
with the Company's and/or Hospital's policies and procedures.
7.
Pre-operative consultation with surgeon regarding structures at risk and modalities to be
monitored.
8.
Accurate placement of stimulating and recording electrodes.
9.
Maintain equipment in proper working order and conduct semi-annual maintenance
checks.
Identify appropriate protocol and perform troubleshooting techniques to assure
accurate data collection.
10.
Deliver services properly and according to Company procedures/standards.
- Able to provide competent case coverage to other territories if and when needed.
- Adhere to T&E budget as provided by the company.
- Provide regular monthly and timely reporting on a variety of topics including expense reports, case feedback, sales performance/penetration, market feedback, competitive activities, new target accounts, ideas regarding sales growth and new product development opportunities.
- Provide formal communication of customer needs to the sales team for the purpose of improving existing product and developing new products.
- Provide check/balance for field travel time and expenditures, in order to serve surgeons and hospitals that offer the best sales potential.
- Perform duties in compliance with applicable regulations and standards such as FDA Quality
- System Regulation and ISO (International Organization for Standardization.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Essentials of the role
- Acquire clinical competency skills with all NuVasive products and its correct usage including Lateral
- Access Spine procedures
- To perform surgical cases coverage with the goal of providing the highest degree of
- value to Surgeons or hospital staff and patients.
- Accelerate market penetration for all NuVasive products in given territory as well as opening new territories
- Develop good rapport and establish trusting relationships with key spine surgeon customers
- Constantly work towards achieving and exceeding sales quota
- Provide technical expertise to the surgeon and staff on NuVasive products in the Spine procedures
- Keeping abreast of products development, clinical data and surgical techniques
- Able to evaluate problems and find appropriate solutions to support surgeries and cases
- Provide weekly/monthly/quarterly reporting deliverables within assigned timeframe
- Ability to do pre/post image review and assessment of surgical cases
- Execute sales/technical support responsibilities to customers in the respective territories assigned.
- Travel to sites to provide targeted field training and technical/clinical support as needed.
- Continuously be vigilant that Sales are in compliance with Ethical Business regulations such as FDA Quality System Regulation and ISO (International Organization for Standardization) Standards.
**Required Skills / Capabilities
Support clinical fulfillment of NuVasive procedures in the territory while driving the development of relationships with key spine surgeon and hospital customers.
Acquire clinical competency skills with all NuVasive products to meet and exceed the standards for the role of Clinical Associate in an elite sales force.
Surgical case coverage is required, with the goal of providing the highest degree of value to surgeon and patient.
Competencies will include all necessary activities before, during and after a case to ensure that customers are optimally served and sales objectives are met.
These include but are not limited to:
1.
Ordering of all required sets, instruments and supplies
2.
Compliance with individual hospital regulations and requirements upon which introduction of products will depend.
3.
In servicing of surgeons an
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