Cluster Sales Manager - Franchise Milano

Cluster Sales Manager - Franchise
Milano
Lombardia, Milano

Job Requirements

**As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

Specifically, you will be responsible for performing the following tasks to the highest standards:

- Analysis local market trends and competitor activity to identify business leads

- Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams

- Negotiate room rates/packages with corporate clients

- Develop and implement creative local marketing channels, including social media channels

- Prepare company contracts for the hotel in accordance with current business and pricing conditions

- Work within current business strategies and recognising potential opportunities

- Attend Sales events, as required

- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads

- Answer customer queries in a prompt and professional manner

- Manage staff performance in compliance with company policies and procedures

- Recruit, manage, train and develop the Sales team

**Work Experience

**- Positive attitude and good communication skills

- Commitment to delivering a high level of customer service

- Excellent grooming standards

- Flexibility to respond to a range of different work situations

- Ability to work under pressure and under own initiative

- Experience in a sales role with a proven track record to close a sale

- Strong proficiency of Italian and English.

French or German would be highly valued

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of local market

Knowledge of hospitality

Passion for sales and for achieving targets and objectives

Degree-level qualification in a relevant field

**Disclaimer

This job posting is for a position at a hotel that is owned and operated by an independent franchisee.

The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website.

If you accept this position, you will be employed by a franchisee and not by Hilton.

You will not be eligible from compensation or benefits from Hilton.

You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.