Color Service Manager Bardi

Color Service Manager
Bardi
Emilia Romagna, Bardi

As the Color Service Manager you will report to the Technical Service & Training Solutions Manager and will be the country color expert for PPG Refinish.

**Responsibilities**:

- Work with Car Makers and Yacht builders color styling departments to develop new color tendencies using PPG's current technologies

- Work with Marketing team in the development of color sales proposition package (tools and training modules)

- Manage the Color Training sessions for PPG employees and Customers (Collision/CT & LIC segments) both in the PPG training center and on customer site (distributors and end-users)

- Coordinate the Color Customer Service supporting the Collision, CT and LIC Sales Teams in the Color development service and Color complains management through the EMEA Central Laboratories

- Maintain the Color Database (GRID) and partner with call center operator and central teams to ensure that all information is correct & available to support customer service

- Be the reference person in the country regarding the products quality/performance complains and manage the CAIR process.

Work in collaboration with Technical Service Manager ensure the right process is deployed on time and in full (technical issue investigation and closure time) providing excellent customer satisfaction

**Qualifications**:

- Chemistry Diploma or Degree

- 3+ years experience in Color development (R&D, lab or similar)

- Market and customer-oriented

- Good project management skills

- Public speaking skills

- Proficient English

- IT software skills

- 50% of your time being itinerant in the field

- Availability to travel

Benefits: health insurance, pension fund

**ABOUT US**:

**PPG: WE PROTECT AND BEAUTIFY THE WORLD

**The PPG Way

Every single day at PPG:

**We partner with customers to create mutual value.

We are insightful, dedicated and proactive.

We have intimate knowledge of the market and our customers.

We focus on practical solutions that make a difference.

**We are "One PPG" to the world.

We are better and stronger together.

We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

**We trust our people every day, in every way.

We enable and empower our people to make the right decisions.

We are inclusive, transparent and respectful.

Our feedback is clear and actionable.

**We make it happen.

We have a passion for winning.

We achieve.

We deliver with discipline and integrity.

We bring our best energy to our work.

We decide and act intelligently and quickly.

**We run it like we own it.

We respect one another by being responsible and accountable.

We always act in the best interest of our company, customers, shareholders and our communities.

**We do better today than yesterday - everyday.

We continuously learn.

We develop our people to grow our businesses.

**PPG Way: (**Click here to learn more about the PPG Way**)

Benefits will be discussed with you by your recruiter during the hiring process.