Commercial Analyst Milano

Commercial Analyst
Milano
Lombardia, Milano

Commercial (Marketing & Sales) Analyst

**Position Summary

The Commercial Analyst will be responsible for quantitative and qualitative analytics providing product, patient and customer knowledge information to the Sales and Marketing teams.

The position will interact closely with the EMEA and Global Commercial Analytics team.

The position will be based at Milan Office.

**Principal Responsibilities

- Reporting

- Identify and recommend Key Performance Indicators (such as sales trend, coverage of target, concentration curve) to describe and better understand trend, variances and performance

- Develop a set of analysis to dive into the data and highlight business insight useful and relevant to internal stakeholders like emerging product trends, common behaviors of customers

- Optimize existing reports improving usability and structure

- Run standard periodic reports (sales trend, report on Field force Activity, coverage of customer target and frequency of visits )

- Support business decisions of Sales and Marketing team providing them with innovative dashboards, advanced statistical and visualizing tool (Geographical visualization of performance, interactive graphs and dashboards ).

- Generate added value analysis and insight on all the therapeutic areas supporting the generation of market research emphasizing the competitive intelligence too

- Support the BOL and Sales and Marketing department in developing innovative forecasting models to evaluate current and future business.

To deliver qualitative models uses advanced statistical tools (including time series analysis, deviation analysis )

- Act as local data steward being responsible of the correctness and coherence of information provided internally, ensuring the appropriate correction process where necessary.

- Support and guarantee a smooth implementation of the new Commercial team Governance

- Support the Commercial leading functions in fulfilling the PROPEL governance and business case generation when required

- Customer Relationship Management Tool:

- Maintain correct functionality of the CRM reporting systems and ensure good quality of data stored into them.

- Design and conduct local training for new employees.

Plan and deliver update sessions when necessary.

- Collect enhancement requests from users and manage appropriate system updates with EMEA and Global team.

- Manage autonomously the troubleshooting of the system (require corrections of bugs, monitor reporting on status, manage recovery and temporary plan for long term resolutions)

**Qualifications

- 2+ years analytical and reporting experience; preferably in Pharma Industry and Management Consulting Industry

- Fluent in English as mandatory

- Advanced in Microsoft Excel and Power Point.

Preferred knowledge of SAP and statistical packages

- Preferred experience with VEEVA (or other CRM) and Spotfire (or similar data visualization technology).

- Experience using technology to work efficiently with datasets such as scripting and statistical software packages

- Strong writing and oral presentation skills.

- Ability to manage multiple projects simultaneously

- Experience in modelling and dashboard preparation.

**Education**:

- Degree preferably in Statistics, Economics, Finance or Computer Science.