Commercial Back Office Venezia

Commercial Back Office
Venezia
Veneto, Venezia

We are looking for a passionate talent to build a global brand.

The candidate will join the team in our Wholesale Customer Service Department in Marghera (VE).

Main Responsibilities: Build and maintain relationships with international customers by providing product information, order status updates, and post-sales support; Manage seasonal orders (price list updates, adjustments, and changes to order headers or lines) and replenishment or product exchange requests; Monitor order turnaround times and ensure compliance with contractual terms and guidelines set by sales management; Coordinate and manage shipments, including all necessary export documentation; Liaise with internal departments (e. g. , Area Managers, Credit, Logistics, Production, Merchandising) to ensure excellent customer service.

Key Requirements: 3+ years of professional experience in Customer Service roles; Proficiency in the Microsoft Office package, especially Excel; Fluent proficiency in English and Italian is required; knowledge of additional languages is a plus (French or German); Comfort in a fast-paced, dynamic, "start-up-like" environment and in multi-tasking; Ownership attitude, coupled with ambition, results-oriented mindset, and strong curiosity; Degree in Business, Foreign Languages, or related studies preferred.

We are an equal opportunity employer and passionately believe that our strength lies in people's uniqueness.

We encourage applications from individuals of all backgrounds, experiences, and perspectives because people are at the heart of everything we do.



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