Commercial Lead (They/She/He) Milano

Commercial Lead (They/She/He)
Milano
Lombardia, Milano

About Glovo**:

We're a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia.

With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you'll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city.

We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of livesall while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture.

We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact.

It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

**Your work-life opportunity**:

At Glovo Concepts we are creating the next generation of food delivery brands to make sure any town, city or neighborhood has access to an amazing assortment of restaurants.

From Tacos to Fried Chicken Burgers, we are bringing new food trends everywhere!

These brands are cooked by top-performer restaurants across all our geographies.

Glovo Concepts is a proven solution for restaurants as we take care of the branding, marketing, supply chain and train their chefs so that they just have to cook and grow their top line!

We are looking for a Commercial Lead to lead Milan's commercial long term strategy of a fast growing business.

**Be a part of a team where you will**:

- You will own the full **commercial funnel** from sales acquisition to partners activation & retention for the country.

- **Sales strategy**: Win acquisition by speeding-up sales productivity, growing our operators network up to 1000 stores in the short term (identifying it properly) and ensuring the profitability path impact.

- **AM Strategy**: Optimizing Glovo Concepts accounts growth, revenue and operations and designing new retention strategies.

- Build and implement scalable processes and **playbooks** to enable local fast growth of operators and brands.

- Lead the creation of a top-performing commercial team.

- Own partner's satisfaction making sure Glovo Concepts value proposition fits partners needs.

- Manage:

- You need effective communication with the Sales/AM and HQ.

- Take decisions quickly based on your experience

- Recognize, reward and share successes

- Work closely with the local manager ensuring a clear understanding and sharing the local best practices, worries, requests and news from the local team.

- Achieve country BPs focused where partners teams impact

- Improve processes and product:

- Improve the CRM structure (Salesforce)

- Drive positive changes**:Make things happen!

- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

**You have**:

- Minimum 5+ year of experience in Sales/Account Management/Revenue related role with provable track record - experience in the restaurant/food industry is a plus

- You are comfortable working with teams remotely and having them engaged through a common goal.

- You are resilient, impossible is not Glovo.

You make everything happen

- Comfortable working with limited resources under tight deadlines

- Overachieving targets is a must

- Great customer understanding

- Strategic thinking

- Strong analytical skills are a must

- Stakeholder management and influencing skills

- Capacity to leverage on data but not be a slave of it

- Capacity to identify the things that really move the needle

- Passion for food

- Experience in start-up environment is a plus

- An empathetic, inclusive and curious attitude

**Experience our Glovo Life benefits**:

- Enticing equity plan (if applicable)

- Top-notch private health insurance

- Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!

- Discounted gym memberships

- Flexible time off (take the time you need) and hybrid working model (own your time)

- Enhanced parental leave including nursery support!

- Online therapy and wellbeing benefit

- External learning budget

**What you'll find when working at Glovo**:

- Gas: Driven to deliver quality results quickly

- Good Vibes: Bring positivity and communicate openly

- Stay Humble: Self-aware and open to learning

- Care: Uplift people and the planet

- Glownership: Act as proud owners

- High Bar: Focus on Top Performance

If you believe you match these values, we look forward to meeting you!

Wanna take a peek into what it's like to work at Glovo?

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