Commercial Operations Manager Bardi

Commercial Operations Manager
Bardi
Emilia Romagna, Bardi

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16, 000 employees in 50 countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. Role Summary: The Commercial Operations Manager is responsible for providing strategic leadership to a team of six people, highly technical quoting staff supporting the business. The role is heavily focused on talent development, the deployment of sound commercial strategies, leading continuous improvement initiatives and the delivery of a positive internal & external customer experience. Responsibilities: Lead and manage a team(s) of Application Engineers and quoting staff in the consistent generation of high quality, on time, value priced proposals. Train, develop and engage quoting staff, while providing daily guidance in support of performance goals. Ensure process compliance and training related to customer facing policies and procedures. Engage in the creation and implementation of best practices aimed at improving the acquisition and execution of opportunities. Enhance performance by analyzing and measuring performance metrics. Drive effective collaboration and clear communication with cross-functional stakeholders. Manage expenses for area of responsibility while ensuring staff is utilized effectively. Enhance process compliance related to the application of tools, systems, and customer facing policies & procedures. Embrace Flowserve values and ensure that all team members are effectively engaged. Other duties as assigned. Requirements: BS or BA Degree in relevant field and 8-10 years relevant experience. 5 years of commercial front-end and/or comparable sales/customer facing experience. Leadership experience required with a collaborative leadership style. High level of Commercial skills required, including business savvy and financial acumen. Excellent organizational skills and a proven track record of achieving objectives. Experience with commercial contracts and terms and conditions is preferred. Excellent interpersonal and communication skills. Proven attention to detail and process-oriented mindset. Strong understanding of Flowserve's industry and portfolio. Continuous improvement mindset and comfort with analytical tools. English and Italian fluent. Moderate travel will be required. Req ID : R-12672 Job Family Group : Sales Job Family : SA Commercial Operations EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. J-18808-Ljbffr