Commis Di Sala/Bar - Palazzo Cordusio Gran Melià Milano

Commis Di Sala/Bar - Palazzo Cordusio Gran Melià
Milano
Lombardia, Milano

Area: Food & Beverage

Location: Milano, IT

"The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

Mission: Responsible for providing appropriate and courteous service. Complies at all times with quality standards and pays special attention to customer service, ensuring that food and beverages are presented correctly before being delivered to customers in order to ensure the satisfaction of guests and customers, and earn their recognition and preference for hotel services.

What will you be doing? Detailed knowledge of the menu and being able to articulate enthusiastically. Know the steps of service as outlined in the service manual. Make guests feel comfortable and enhance the guest experience. Inform guests of specials and menu changes. Anticipate guests' needs and exceed their expectations. Supervise the clearing of tables and mise-en-place necessary for the next course. Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. What are we looking for? Fluent in Italian and knowledge of English. Friendly, outgoing, and positive. Enjoy being part of a team. Previous experience in the same position in hotels of similar category. Excellent organizational skills and ability to find solutions. A genuine passion for customer service and a sparkling personality. Great communication skills, desire to develop and progress in your role. Flexibility and enthusiasm are key for this position. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.

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