Commis Di Sala (Stagionale) Lazio

Commis Di Sala (Stagionale)
Roma
Lazio, Lazio

Additional Information** Seasonal

**Job Number** 24024654

**Job Category** Food and Beverage & Culinary

**Location** W Rome, 26/36 Via Liguria, Rome, Città Metropolitana di Roma, Italy VIEW ON MAP

**Schedule** Full-Time

**Located Remotely? ** N

**Relocation? ** N

**Position Type** Non-Management

W Rome is casting for a Seasonal Commis Di Sala.

**About us

W Rome redefines the luxury hotel scene of the Eternal City through its informal yet impeccable Whatever/Whenever service and trademark high energy. It is the perfect match for the duality of the Italian, between reverence for tradition and defiance of expectations, a magnetic social hub shedding light on the future of the Eternal City.

**What we offer

- Professional career progression at international level in Marriott hotels worldwide.

- Discounts on hotel rooms, gift shop items, food and beverage across the company.

- Learning and development opportunities online, on the job and in class.

- Charity events, Wellbeing activities through the TakeCare program.

- Experienced management & motivated and engaging colleagues

- Canteen service and uniform

**What you'll do

Safety and Security

- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.

- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

- Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.

- Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.

- Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.

- Complete appropriate safety training and certifications to perform work tasks.

Policies and Procedures

- Follow company and department policies and procedures.

- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

- Protect the privacy and security of guests and coworkers.

- Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

- Perform other reasonable job duties as requested by Supervisors.

Guest Relations

- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.

- Address guests' service needs in a professional, positive, and timely manner.

- Thank guests with genuine appreciation and provide a fond farewell.

- Assist other employees to ensure proper coverage and prompt guest service.

Communication

- Speak to guests and co-workers using clear, appropriate and professional language.

Working with Others

- Support all co-workers and treat them with dignity and respect.

- Develop and maintain positive and productive working relationships with other employees and departments.

Quality Assurance/Quality Improvement

- Comply with quality assurance expectations and standards.

Physical Tasks

- Read and visually verify information in a variety of formats (e. g. , small print).

- Stand, sit, or walk for an extended period of time or for an entire work shift.

- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.

- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

- Move over sloping, uneven, or slippery surfaces.

- Move up and down stairs and/or service ramps.

- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

General Food and Beverage Services

- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Closing

- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist

W**hat we're looking for

- Possess a good command of English.

- Great storytelling skills.

- An excellent verbal manner and proven customer service skills.

- Good knowledge or experience of the hospitality industry.

- Good organization skills with an attention to detail.

- A team Player with flexible & positive attitude.

- Good leadership and training experience.

- Passion for the hospitality industry.

- Able to work in a fast paced environment & remain calm under pressure.

- Be able to demonstrate experience in complaint handling.

- Availability to work late nights, weekends and bank holiday as we operate 365 days a year.

**Connect your passions with a rewarding opportunity

You're a beverage enthusiast. And with us, you'll get to both refine and showcase your craft of creating cocktails. Join us and grow through opportunities to explore the business,