Communications Manager, Sustainability Compliance Milano

Communications Manager, Sustainability Compliance
Milano
Lombardia, Milano

Communications Manager, Sustainability ComplianceDESCRIPTION

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.

Selling Partners (SPs) are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. Over 2 million Sellers sell on Amazon and we obsess over providing world-class support to them. In the EU, we continue to observe an unprecedented wave of legislation that impacts SP experience (for sellers and vendors), constrains selection, and jeopardizes growth. This increases the complexity and cost of selling in the EU and makes compliance the primary barrier to SP launches in the region.

Do you have experience translating complex concepts into clear, concise, and actionable communications to support Amazon vendors?

Do you enjoy creating and implementing effective communication plans?

Do you have a proven track record of delivering high-quality content in a fast-paced environment?

Do you have experience implementing campaigns on large-scale CRM and marketing automation platforms?

If you enjoy driving improvements in communications roadmaps, effectiveness, discoverability, and usability, then we'd love to talk to you about joining EU Stores Compliance's team as a Communications Manager.

Key job responsibilities

As a Communications Manager, you will be responsible for developing, implementing, and measuring the success of mass communications and educational content used by vendors on EU Amazon Marketplaces. You will create and implement communication campaigns, content, and roadmaps to drive awareness, education, and action about compliance requirements.

In this role, you will work with global stakeholders to understand the business priorities that drive the need for communications and educational content, align on roadmaps and content with them, and raise the bar on the quality of the communications and vendor experience.

It's important that you are self-motivated to learn about new topics and to look for new ways to improve the effectiveness of our communication.

We operate in a fast-paced environment, requiring business sense, high prioritization skills, and flexibility to adapt to new information or changes in planning.

About the team

Who are we? We are part of the Stores Compliance team, born in 2018. We started our journey with a team of 15 individuals which has now grown to 400+ team members in 6 regions. We represent more than 9 job families, 25+ nationalities, and 51% female talent. Our core values are innovation, inclusion, and building others. We write on walls, obsess about our sellers and vendors, and are known for our resilience.

BASIC QUALIFICATIONS Strong content creation skills. Demonstrated success at learning and explaining business processes. Ability to prioritize and manage multiple stakeholder relationships and needs in a fast-paced environment. Ability to solve problems and work without close direction in ambiguous environments. Good judgment and effective communication. Capable of working in a diverse team. Strong attention to detail and organizational skills. Analytical skills. PREFERRED QUALIFICATIONS 3+ years' experience managing communication projects of medium or high complexity. Experience implementing campaigns on large-scale CRM and marketing automation platforms (e. g. Pardot, Salesforce Marketing Cloud). Experience with HTML, or other content management systems (CMS). Experience working as part of a global team. Experience in a multi-language publishing environment. Experience in editorial/peer review. Bachelor's degree in a related field.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

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