Community Feedback Mechanism (Cfm) Officer- Cfm For Governments Lazio

Community Feedback Mechanism (Cfm) Officer- Cfm For Governments
Roma
Lazio, Lazio

Community Feedback Mechanism (CFM) Officer- CFM for Governments

Community Feedback Mechanism (CFM) Officer- CFM for Governments Locations: Rome, Italy

Time Type: Full time

Posted On: Posted 2 Days Ago

Job Requisition ID: JR106294

DEADLINE FOR APPLICATIONS: 25 November 2024-23:59-GMT+01:00 Central European Time (Rome)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability, and prosperity for people recovering from conflict, disasters, and the impact of climate change.

WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs. A career path in WFP provides an exciting opportunity to work across various country, regional, and global offices around the world. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). BACKGROUND AND PURPOSE OF THE ASSIGNMENT: The World Food Programme's (WFP) Community Feedback Mechanism (CFM) is a formal two-way communication system that facilitates the intake, management, analysis, actioning, and resolution of feedback received from affected populations and other relevant stakeholders.

CFMs are crucial to enhance government accountability, reinforcing the social contract by addressing beneficiary/citizens feedback, and ensuring the effectiveness, efficiency, and quality of program delivery.

WFP CFM team seeks a GRM officer to support the team in providing technical assistance to selected country offices, learn from and expand existing approaches to providing integral GRM support to governments, and contribute to developing a comprehensive and coherent WFP approach.

ACCOUNTABILITIES/RESPONSIBILITIES: Provide ongoing technical assistance to WFP Lebanon CO and two other COs (TBD) in ensuring GRM support to governments is technically sound and responsive to demands in the field. In consultation with relevant stakeholders, provide technical support in developing standard operating procedures for GRM systems. Develop country office case studies that compile lessons learned, challenges, and good practices in providing feedback mechanism strengthening support. Act as the primary focal point between the HQ CFM team and CO in the day-to-day implementation of the project. Report allegations of misconduct such as sexual exploitation and abuse (SEA) and fraud, corruption, and theft to responsible focal points. Perform other duties as required. QUALIFICATIONS & EXPERIENCE REQUIRED: Education: Advanced University degree in International Affairs, Economics, Social Sciences, information management, statistics, or other relevant fields.

Experience: Minimum of 5 years' professional experience in social protection programming is strongly desired.

Knowledge & Skills: Excellent communication skills. Knowledge of Core Humanitarian standards and accountability practices. Demonstrated ability to coordinate and collaborate with internal and external stakeholders. Languages: Oral and written working knowledge of English. Knowledge of French and/or Arabic is strongly preferred.

WFP LEADERSHIP FRAMEWORK WFP Leadership Framework guides the common standards of behavior that guide HOW we work together to accomplish our mission.

REASONABLE ACCOMMODATION WFP is dedicated to fostering diversity, equity, and inclusion.

NO FEE DISCLAIMER The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable). Once your profile is completed, please apply, and submit your application. Please contact us at ****** in case you face any challenges with submitting your application.

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