Concierge Manager Global Premium Yacht Service Uri

Concierge Manager Global Premium Yacht Service
Uri
Sardegna, Uri

Technical

- Check if any technical issues open - route via 1st Level/YCCC

- Check alarm history

- Update engine running hours

- Check if software update on CDB available

- Check connectivity on board

- Advice on operating and maintenance manuals, as well as fluids and lubes

- Check open campaigns, modifications and service information letters

- On board training & familiarisation

- Knowledge of Team Italia bridges

- Sales

- Generating leads for EPC, VCA and other service products for yachts e. g.

chromed cylinder heads, on board spare parts kits, re-engineing etc.

- Keep customer contact & vessel data updated in master system CEC

- Update warranty data (via vessel handover document)

- Ambassador for **_mtu _**brand

- Engagement with key decision makers (crews, owners, designers/architects, yacht management companies, shipyards)

- Market intelligence & events/yacht shows

- Merchandise

- Skills

- Fluent in English & Italian (other languages preferred e. g.

French, Spanish, German)

- High level of self-motivation and proactive

- Excellent communicator

- Quick to create rapport and new business relationships

- Technically sound knowledge

Sales experience

**Job Category**:

Customer Account Management

**Posting Date**:

10 Dec 2024; 00:12