Conference Assistant
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Posting DetailsPosition Information
Posting Number: 20255353VPosition Title: Conference AssistantPosting Type: StudentHours/week: 25-40Eligibility: Work study preferred but open to all studentsSemester: Summer 2025Location: Galberry HallNumber of positions: 12Department: 508-Office of Conference ServicesContact Name: Kathleen SinnottContact Phone/Extension: 610-519-7580Position Summary: During the summer months, the Office of Conference Services (OCS) employs Conference Assistants (CAs) to work with operations and reservations functions to prepare for, set up, and aid conference, camp, and guest groups using Villanova's meeting, dining, housing, catering, and recreation facilities.
Please Note: Candidates must be able to work between May 18th-August 7th.
Each position comes with a housing accommodation and meal plan.
Responsibilities:Prepare guest housing accommodations to assure Conference Services standards by distributing bed linens, blankets, towels, lined trash cans, and assorted room toiletries (soap, shampoo/conditioner, toilet paper). Prepare rooms for guest groups to include linen exchange, checking room inventory, making beds with provided linen if applicable, etc. Conduct breakdowns of apartments and dorms, meeting spaces, lounge spaces, and recreation spaces in accordance with Conference Services standards. Assist in the management of the check-in and check-out processes according to prescribed procedures. Conduct pre-check-in room inspections and do a building walk-through with camp/meeting planners. Prepare for guest registrations and scheduled group meetings by delivering tables, chairs, supplies, and materials and setting up rooms. Prepare meeting spaces, lounge spaces, or recreation spaces to assure Conference Services standards and meet group specifications. Prepare registration materials in advance of group arrivals and staff scheduled registration activity. Staff the Conference Service Desk on a scheduled basis, assisting guests and managing lost & found items. Data entry and reporting as assigned by Pro-Staff. Communicate regularly with guests and follow up on issues as necessary. Staff fitness center during given hours and conduct the appropriate closing procedure. Requirements:Minimum: High School DiplomaReliability, attention to detail, and verbal communication skills. Basic familiarity with tablets and laptops. Must be an enrolled student at Villanova. Preferred: Some college education. Experience in customer service, event management, or clerical services. Additional Information:Solid work ethic, ability to perform manual labor, hospitality industry/customer service skills, and a demonstrated ability to interact/work well with others.
Excellent verbal and interpersonal skills and a strong commitment to customer service. Physical Demands Summary:All employees of Conference Services: Ability to lift/push/pull 25-45 pounds. Ability to stand for extended periods of time. Wage Rate:$15. 00 per hour
Posting Detail Information:Closing Date (11:59pm ET): Open Until Filled
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