Consumer Care Specialist Ne

Consumer Care Specialist
Ne
Liguria, Ne

Presentazione dell'azienda

Founded in 1972, the company designes advanced protective wear for motorcycling, mountain biking, winter sports and equestrian use, for both competition activity and leisure.

The DAINESE trademark is highly esteemed on the market due to the high quality of the products bearing the trademark and the number of successes achieved over the years at competitive level.

Descrizione del posto (Mansioni)

Responsibilities are:

Provide customer service and manage the B2C channel offering appropriate solutionsby mail, phone, company site, social channels, etc.

Provide information on order and shipment status and order availability

Promote ordinary maintenance services with original spare parts

Provide technical support to Back Office to ensure timely and accurate customer feedback

Be the technical reference for the online channel.

Profilo

Bachelor in Foreign languages

2/3 years experience in Commercial Back Office

Excellent knowledge (writing, listening, speaking) in German and English

Good command of Microsoft office suite.

We are looking for a very precise and accurate person, with strong interpersonal and communication skills.