Contract Logistics Customer Service Specialist Bardi

Contract Logistics Customer Service Specialist
Bardi
Emilia Romagna, Bardi

Social network you want to login/join with: Client: Location: Job Category: Customer Service EU work permit required: Yes Job Reference: ecfc802a617c Job Views: 10 Posted: 02. 03. 2025 Expiry Date: 16. 04. 2025 Job Description: Your Role The Contract Logistics Customer Service Specialist will ensure the efficiency of the order fulfillment process and the logistics management of goods to achieve the highest level of customer satisfaction. Your Responsibilities Management of receipt/preparation orders and direct supervision of the activities of the pharmaceutical logistics center. Use of the internal WMS for routine activities. Management of complaints and disputes with in-depth analysis and definition of improvement actions. Operate in compliance with the directives received, the approved plans, company and group policies and procedures. Ensure the regularity, quality, and timing of the activities necessary to carry out the fulfillment of orders and the delivery of goods. Your Skills and Experiences Experience in multi-customer logistics in the pharmaceutical sector. Time planning even in situations of high stress. Resource planning and contingency coordination. Flexibility. Team working. Driver license. Fluent Italian. Intermediate English. Good Reasons to Join KuehneNagel is committed to creating a work environment where everyone is welcome and diversity, equity, and inclusion are prioritized. Where the full potential of each employee is realized without exception. The only driver of our selection process is to engage the best talents to meet the needs of customers, colleagues, and communities we belong to. Benefits: Accidental coverage (at & outside work). Extra medical insurance. Full access to Fitprime: access to 2000 gyms, pools, and sport centers online workout (yoga, mindfulness, cardio) nutritionist. 5 extra days of paternity leave. Remote working enhancement for new parents. 1 day off for volunteering activities. Free tax return support (730). Free social welfare consulting (INPS, disability, pension). 1000 discount on products and services. Special discount on travels with Interline Turismo. J-18808-Ljbffr