Controlling Coordinator Customer Care Management | Posizione Internazionale Montà

Controlling Coordinator Customer Care Management | Posizione Internazionale
Montà
Piemonte, Montà

This is what your job entails Join Customer Care Management (CCM) as we transform for international customer excellence in a digital world.

We need you to standardize processes and drive innovation!

Your task Provide regular reports to stakeholders including comments. Continuously develop the planning models and cost reporting. Evaluate methodologies and execute monthly cost monitoring. Evaluate business cases and analyze the monthly cost development. Serve as a key contact for internal exchanges on various cost-related topics. Your contribution With the responsibility to identify saving potentials in collaboration with international Customer Care Management (CCM) stakeholders, you will shape the international CCM.

Your environment Customer Care Management is an international matrix organization in which you will work together with colleagues from France, Germany, Italy, and Poland.

Your freedoms If you like flat hierarchies and an international environment, you've come to the right place.

We are in the middle of a transformation process that you can help shape.

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