Coordinator, Stakeholder Relations - Olympic & Paralympic Games Milano

Coordinator, Stakeholder Relations - Olympic & Paralympic Games
Milano
Lombardia, Milano

Who We Are:On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion.

From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals.

The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories.

On Location is a subsidiary of Endeavor, a global sports and entertainment company. Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences.

The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet.

Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. THE ROLEThe primary responsibility of the Jr Manager Stakeholders is to provide support to the members of the Stakeholder Relations team with a focus on TOPs and Domestic Marketing Partners responsibles via the VP.

The Stakeholder Relations team services the various stakeholders within the Olympic Movement: The Olympic Partners (TOPs), Local Marketing Partners (LMPs), Rights-Holding Broadcasters (RHBs), International Federations (IFs), National Federations (NFs), and National Organizing Committees (NOCs).

This position will liaise with other key workstreams - including but not limited to sales, marketing, legal, and operations - to meet and exceed client expectations as well as create effective & efficient processes and a positive & productive working environment. ESSENTIAL FUNCTIONS & RESPONSIBILITIESThis job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job.

Duties, obligations, and activities may change at any time with or without notice. Primary Responsibilities:Implement account management routines (weekly call, weekly/monthly reports etc. )

with Client on all hospitality-related matters as requiredDevelop strong positive relationships with Client key contacts based upon clear and frequent communication, mutual trust, and ability to meet Client's needs under the supervision of VP Stk Relations, Director of Domestic Partners and Senior Director TOPsMaintain overall project planning timeline and monitor project delays and risksUpdate time sheet tracker weekly and submit for reviewManage the Stakeholder Relations timeline: track milestones, risks, dependencies, etc. Assist in the development of the Stakeholder Relations manuals and presentationsAssist in the creation and distribution of event-related communications to applicable staff and clientsDesign templates and/or materials that the team can use for site inspections: itineraries, briefing books, maps, etc. Organize and file all administrative documents: health & safety, RFI/RFP questions, NDAs, staff scope of work, job descriptions, etc. Assist in the creation and execution of RFI and RFPs from existing and potential clients, with support from Stakeholder Relations team members, which could include any of the following: research, gather, organize, author, edit, and/or produce written proposal materials; revise drafts includingexecutive summaries, case studies, and conclusionsAssemble information from functional areas, including objectives and deliverables, implementation, processes, timelines, staffing needs, budgets, etc. Coordinate design and layout in an organized and effective manner, including copywriting and graphicsCreate a process for reviewing post-event notes and client surveys to ensure brand quality standards are achievedExecute all other duties assigned by the teamAvailable to assist other workstreams related to Olympics as neededOther Duties & Responsibilities:Develop, document, and implement specific procedures, systems, and operational efficienciesConduct and/or participate in Team meetings, as neededParticipate in post-event review meetings regularlyConduct process review / improvement meetings regularlyDrive focus on Continuous Quality ImprovementContinuously monitor processes and provide recommendations for efficiency and quality improvement; develop, document, and implement specific procedures, systems, and operational efficienciesHelp the team prioritize, stay focused, and organizedExtensive collaboration and communication within the team and across workstreamsSituation analysis and decision making; identify, understand, and remove roadblocksTravel:Must be adaptable with work and travel schedule and be available to travel for work which may include extended work hours during nights, weekends, and holidays. National/International travel may be required, including extended periods of remote work within local offices within host cities.

Expected travel may range from 10-15% annually and 1-2 months of continuous travel during Olympic games. Availability:From 1 September 2024 to 31 March 2026QUALIFICATIONSTo perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Required and mandatory Education and/or Experience, Knowledge, Skills, and Abilities:Bachelor's Degree in Hospitality, Business Development, Account Management, or a related field, or equivalent experience requiredExperience in national or international eventsFluency in Italian and English (both oral and written) is required; fluency in other languages) is a plusProficiency in Microsoft Office applications (particularly Excel, Outlook, and PowerPoint)Preferred Education and/or Experience, Knowledge, Skills, and Abilities:Proven record of building and maintaining client relationships and managing complex corporate accountsExperience with B2B, corporate groups, and/or high-touch guest services, experience execution and/or event operationsUnderstanding of the entertainment landscape including the business of sports, fashion, culinary, and other cultural verticalsExceptional interpersonal skills – a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skillsA creative, innovative, and strategic thinker with excellent time-management, organizational skills as well as the ability to thrive in a high-pressure, deadline-driven environmentBalance of creativity / innovation to dream big with the realistic logistical expertise to get things doneAbility to use resources effectively and efficiently, can perform multiple tasks at once, and arrange information in a useful mannerProduce accurate work, even when under pressure, and check accuracy of information; thrives in a fast-paced, deadline-driven environmentAbility to set priorities, quickly zero-in on the "critical few" and put the "trivial many" aside, and to juggle numerous tasks and priorities while maintaining productive flow of workContinually strives for self-development and discovering better means of accomplishing both personal and professional goalsPractices attentive and active listening, with flexibility and adaptability, to determine what drives resultsComfortable traveling and working within an international environmentExperience with International, Olympic, and/or major sporting events as well as the Travel & Hospitality industryEndeavor unites and brings people together in our love of sport, culture, and entertainment.

We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do.

As a global company that drives culture, we strive to reflect the world's diverse voices. Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. #J-18808-Ljbffr