Corporate Bar Manager Milano

Corporate Bar Manager
Milano
Lombardia, Milano

As Corporate Bar Manager, you'll be at the heart of the drinks program, overseeing seven unique venues , each with its own vibe and team.

Reporting directly to the COO, you' ll ensure each bar excels in product quality, creativity, and guest experience.

This position combines expertise in bar management with advanced mixology skills.

You will be responsible for ensuring that all beverage operations meet the highest standards of quality and service.

This includes overseeing daily operations, managing and developing staff, optimizing financial performance, planning and executing events, and ensuring compliance with health and safety regulations.

You will be at the forefront of driving member satisfaction and loyalty by delivering exceptional service experiences.

Main Activities and Responsibilities: Strategic Planning: Develop and execute strategic plans to optimize beverage sales and profitability.

Collaborate with the management team to establish financial and operational targets.

Analyse market trends, competitor offerings, and member preferences to continuously evolve and enhance the club's food and beverage offerings.

Ensure alignment with the club's image by maintaining consistent quality and service standards across all outlets.

Operations Management: Oversee the daily operations of beverage outlets, ensuring smooth service and high-quality execution.

Conduct regular team meetings or briefings prior to each service to ensure clear communication of goals and expectations.

Monitor cleanliness and maintenance of premises and facilities involved in beverage preparation, storage, and consumption.

Ensure strict compliance with health, safety, and sanitation regulations, as well as company policies and standard operating procedures.

Inventory & Supply Chain Management: Collaborate with Bar Managers to define and maintain optimal stock levels for all products, balancing quality and cost-effectiveness.

Oversee inventory control processes, ensuring that stock levels are monitored, orders are placed on time, and wastage is minimized.

Work closely with suppliers to secure high-quality products and negotiate favourable terms.

Regularly analyse sales trends and profit margins, adjusting procedures and inventory management to optimize profitability.

Customer Service Foster a customer-centric culture across all beverage operations, ensuring that every guest enjoys a personalized, high-quality experience.

Address guest complaints or concerns promptly, ensuring resolutions are handled professionally and efficiently.

Develop and implement strategies aimed at enhancing member satisfaction and fostering long-term loyalty.

Cross-Departmental Collaboration: Work closely with other department heads (e. g. , Kitchen, Events, HR, Finance) to ensure seamless collaboration across the corporate.

Participate in cross-functional meetings to contribute to broader decision-making processes.

Oversee relationships with external service providers, including cleaning companies, ensuring quality standards are maintained.

Financial Management & Reporting: Contribute to the annual budget planning process, working closely with the COO Monitor financial performance and regularly report on key metrics, including sales, costs, and margins.

Prepare weekly and monthly reports, analysing performance against budgetary targets and recommending adjustments where necessary.

Monitor and manage inventory costs, food and beverage pricing, and profitability.

Key Competencies: Prepare and manage annual budgets, ensuring fiscal responsibility.

Develop, implement, and monitor departmental policies, procedures, and service standards.

Possess a comprehensive understanding of hygiene and safety regulations within the food and beverage industry.

Expertise in inventory management, budgeting, and financial reporting.

In-depth knowledge of the organoleptic characteristics of beverages, along with preservation methods.

Oversee the maintenance, updating, and ownership of selling prices and POS systems.

Ability to establish and implement operational processes and procedures.

Monitor and assess actual labor costs, working with HR and Finance to ensure efficient labor scheduling that balances service quality and cost control.

Oversee the creation, proofing, updating, and printing of menus.

Strong leadership and team-building skills, fostering a positive work environment.

Excellent communication and interpersonal skills with the ability to lead and motivate a diverse team.

Capacity to multitask, prioritize tasks, and work efficiently under pressure.

Creative problem-solving skills and a proactive decision-making approach.

Proven success in identifying, hiring, inspiring, and developing talent, guiding teams in their professional growth.

Deep understanding of the importance of attention to detail and excellence in service and hospitality.

Extensive knowledge of the market and the meeting industry.

Consistently prioritize the needs of members and guests while remaining adaptable to changing priorities.

Maintain high standards of quality control for both food and beverage offerings.

Implement and oversee F&B sales and marketing programs.

Regularly evaluate team members and provide constructive feedback on performance.

Lead and support all Food & Beverage departments in achieving their financial and operational objectives.

Required Education and Experience: Proven experience in a multisite venue management in a management role.

Passion for product, a deep understanding of creating and delivering exceptional drinks.

A strong people leader, able to motivate and unite teams across different venues.

Operationally minded with a creative touch.

Bachelor's degree in hospitality management, Business Administration, or a related field.

Extensive experience in beverage management, ideally within a similar high-end or private membership club setting.

Strong knowledge of beverage operations, including experience with inventory management, cost control, and financial reporting.

Proficiency in Italian and English (both written and spoken) another language will be considered a plus A passion for delivering exceptional service and a deep understanding of guest satisfaction.

Location Milan willing to travel up to 50%