Credit Clerk Segrate

Credit Clerk
Segrate
Lombardia, Segrate

Requisition Number**: EMEA10506

**Employment Type**: Full-time

**Location**: Segrate

**What Is It Like To Work at Zimmer Biomet**:

At **Zimmer Biomet**, we believe in **The Power of Us**, which means that we are stronger together.

We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.

**Zimmer Biomet Offers You An Exciting Position With Good Career Prospects in a Fast-growing International Business, And a Competitive Remuneration Package

- Possibility to grow, develop, and be promoted within a Team

- Friendly, warm and creative atmosphere

- Healthy, inspiring, and international work environment

- Ongoing coaching and talent development

- Access to future career opportunities

- Hybrid work model

- Competitive reward packages

- Annual bonus

- Social and CSR events

- Wellbeing initiatives

**What You Can Expect**:

Is accountable has overall proactive and timely collection activities of key and strategic accounts; including national and international collections, assessment of credit risks and negotiation of payment plans.

Responsible to reduce bad debt exposures to a minimum and resolve any disputed items in a timely manner.

Supporting process improvements, drive productivity and transparency through reporting and metrics on the collections processes in a diverse and rapidly changing environment.

Business Partner to Sales, Customer Service, Contracting, Tax and other departments in the organization

**How You Create Impact**:

- Subject Matter Expert within Collections Team.

This includes supporting management with staff management, including providing oversight in all aspects of their daily work, training, performance evaluation and job development.

- Responsible to monitor assigned customer accounts and tightly follow-up on past due accounts.

- Maintain well-documented customer files and track collection efforts in collection tool.

- Identify and escalate credit risks and uncollectable accounts to management

- Close collaboration with BPO Partner in aspects of Collections and Cash Application

- Interaction with Sales, Marketing, Operations and other groups to coordinate the resolution of open issues and other financial situations on customer's accounts.

- Ensure proactive and timely collection of outstanding debt and refunding of credit balances

- Management of Accounts Receivables Credit Risk by closely monitoring customer accounts

- Identify disputes and/or deductions track through resolution cycle utilizing good communication and relationship management with sales, customer service, shipping, etc

- Maintain Bad Debt Reserve requirements to a mínimal level

- Providing excellent Customer Service whilst collecting open receivables

- Customer Relationship Management and Business Partnering with Sales, Customer Service, Operations and Finance Team Members.

- Ensure month end closing activities for Accounts Receivables are performed accurately and timely

- Provide regular performance metrics and SLA reporting; perform root cause analysis to remediate

**What Will Make You Successful**:

- Strong collaboration skills

- Excellent Customer Service skills

- Excellent Communication skills (oral and written)

- Positive attitude, proactive and flexible.

- Good organization skills and problem solving skills.

Forward and process thinking

- Ability to deal with competing priorities and projects

- Excellent skills with Microsoft products (Excel, Word, Powerpoint), knowledge of SAP or High Radius an advantage

- Strong analytical skills and good understanding of accounting principles, including Accounts Receivables and credit management.

- Ability to read, write and speak English fluently.

**Who We Are**:

**Zimmer Biomet** is a world leader in musculoskeletal health solutions.

Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to _alleviating pain and improving the quality of life for people around the world_.

- Looking to make an impact?

Join us and make a difference. _