Credit Control Manager Milano

Credit Control Manager
Milano
Lombardia, Milano

Who We Are

Tomorrow is a multi-service business accelerator for fashion brands.

The Group helps brands to develop and achieve sustainable growth through a fully integrated service offering that includes investment, sales and distribution, consultancy and production.

Tomorrow is led by CEO Stefano Martinetto and Chief Revenue Officer Giancarlo Simiri, which they acquired in 2011, with a vision to champion and foster entrepreneurial creativity within the fashion industry.

The Group now has a carefully curated portfolio of emerging and established talent, across premium and contemporary menswear, womenswear and accessories, each working with one or more of Tomorrow's integrated services.

Tomorrows headquarter is in London with offices and showrooms in London, Milan, Paris, New York and Hong Kong.

It currently employs 200+ people across three continents.

**Who we're looking for

We're looking for an enthusiastic Credit Control Manager to join our finance team in Milan.

This role would be ideal for someone who has gained experience in this role and wants to direct the function while propelling their career forward.

**What your day to day will look like

Reporting to the Group Finance Director, you will work as part of a wider team who are responsible for collecting outstanding debt from the company's key credit accounts**.

- Reviewing and improving Credit Control processes and policies

- Managing internal and external stakeholders and be the first point of contact for their enquiries

- Managing and mentoring the Credit Control team

- Ensuring payments are on track to be paid within the agreed terms

- Creating and adhering to KPIs for the department

- Negotiating payment plans and setting up terms and conditions

- Creating weekly debtor reports and accounts information for internal departments

- Keeping detailed records of collection activities and conversations

- Effectively dealing with customer account queries/complaints, including liaising with other departments, to ensure they are brought to a satisfactory conclusion

**What you need to succeed

- Prior experience in a similar role

- Excellent customer service

- Analytical skills, accuracy, and thorough attention to detail

- Able to keep calm under pressure and a diplomatic but firm manner

- Experience working within an international fashion business would be advantageous