Credit Internship - Litigation & Credit Collection, Sesto San Giovanni
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Client: Hilti Group
Location: Job Category: Finance
EU work permit required: Yes
Job Reference: 90ad02a7d26e
Job Views: 4
Posted: 22. 01. 2025
Expiry Date: 08. 03. 2025
Job Description: What's the role?
In Hilti, we are looking for a brilliant intern to join our Credit Team in the Finance Department.
The internship aims to monitor performances and all operative activities required to manage cooperation with external partners for collection, ensuring synergy between Hilti, external providers, and customers.
Who is Hilti?
Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry and beyond.
Strong customer relationships create solutions that build a better future, fostering pride and a sense of belonging across our 120 locations.
What does the role involve?
You will play an active role in some of the main Credit Management processes:
Weekly updates of customer positions to inform providers and stop contacts.
Check provider feedback to manage all feedback from customers (data quality changes, complaints).
Forwarding selected customers for external collection (Excel file).
Communication with providers (Excel files, emails, phone calls).
Management of contacts with Salesforce to provide appropriate feedback for customers (phone calls, emails).
Analysis and management of feedback for positions closed without collection.
Opening complaints to expedite issues reported by customers.
We will give you everything you need to excel in your role, including software, tools, and ongoing training.
What do we offer?
You will join a structured training agenda that will allow you to carry out your daily tasks and discover relevant topics and activities such as Diversity, Equity & Inclusion (DEI), Compensation & Benefits, and Brand Identity.
During your internship, you will have scheduled touch points with your tutor.
We will provide you with a monthly expense reimbursement (900€), a meal ticket (7. 20€/day), smart-working for 50% of your working time, and flexible hours.
What you need is: Degree in Economics, fluent in English, advanced in Excel; knowledge of Access is a plus.
Why should you apply?
We have an excellent mix of people, creating a vibrant, innovative, and productive team.
Success at Hilti is based on teamwork, ability, and competitive drive.
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