Crm & E-Commerce - Internship Sesto San Giovanni

Crm & E-Commerce - Internship
Sesto San Giovanni
Lombardia, Sesto San Giovanni

What's the role?

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We're looking for Intern for our CRM & e-Commerce team in Milan who can hit the ground running in a fast-paced, high-performing, international working culture.

The intern role provides support to the implementation, change management and daily operation of two of our company's main software solutions (CRM solution and Hilti website).

**Who is Hilti?

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If you're new to the industry, you might not have heard of us.

We provide leading-edge tools, technologies, software and services for the global construction sector.

We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.

With 30, 000 people in more than 120 countries, which we're looking to expand, we're a great place for you to show us your worth, step up to new challenges and grow your career.

**What does the role involve?

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Support to a variety of topics and projects in both areas CRM and e-Commerce, such as:

- Preparation and implementation of communication and training material for multiple target groups

- Analysis and optimization of existing communication channels

- Completion of support requests from Hilti sales teams

- System maintenance and updates e. g.

assignment of clients to territories and revenue split

- Support of the international implementation project of the new CRM solution Salesforce

- We will give you everything you need to excel in your role, including software, tools and ongoing training.

**What do we offer?

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- You will join a structured training agenda which will allow you to carry out your daily tasks but also to discover many other relevant topics and activities such as:

- Diversity, Equity & Inclusion (DEI);- Compensation&Benefits;- Brand Identity;- Trying our tools under the guidance of our trainers;- During your internship, you will have scheduled touch points with your tutor.

**What you need is**:

- Degree or studies of Economics / Business Studies, Engineering or Technology-related study programs

- Independent work style, diligence, strong communication skills, proactivity, and team player

- Fluency in English and Italian

- Excellent MS Office skills and in general affinity to software solutions

**Why should you apply?

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We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team.

Success at Hilti is down to teamwork, ability and competitive drive.

We will provide you a monthly expense reimbursement (900€) ticket restaurant (7, 20/day) Smart-working for 50% of your working time and flexible hours.