Crm Assistant
MS Printing Solutions, part of Dover Corporation, is a trusted global manufacturer of innovative solutions for the demanding and ever-changing market of digital têxtile printing.
The success of our innovative products is based on our knowledge, experience and many years of tradition.
Our modern technologies allow us to improve any aspect of têxtile printing, starting from performance up to the most important environmental issues.
**The Role
The CRM Assistant applies standard work, best practices, various tools and internal systems to deliver proactive customer focus and timely completion of replacement and spare parts order entry processing.
**What you will do**:
- Coordinate cross-functional actions, in particular with order management and logistics
- Enter orders and organize deliveries
- Follow files up to invoicing
- Preparation of documentation for export
- Organization of shipments EEC, extra EEC by land, sea and area (especially in countries such as Pakistan, Bangladesh, India, China, South America)
- Preparation of transport documents
**What you need to have**:
- Education diploma
- Previous experience in the role within multinational manufacturing companies
- Knowledge of Inconterms
- Excellent Knowledge of the Office Package in particular of Excel (advanced)
- Excellent knowledge of SAP
- Manage Sales Force data entry (preferred)
- Meticulous and methodical in the follow-up of files
- Organizational agility in a multi-cultural environment
- Strong customer service and communication skills; ability to handle challenging situations and bring problems to a positive resolution
- Fluent professional Italian and English languages
- Collaborative entrepreneurial spirit
- Winning through customers
- High ethical standards, openness and trust
- Expectations for results
- Respect and value people
**If you believe you match our values and have the experience we're looking for, then apply!
We can't wait to hear from you
**Location**:Caronno Pertusella - Italy
All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.
LI-DNI
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