Crm Assistant Milano

Crm Assistant
Milano
Lombardia, Milano

PURPOSE OF THE JOB

- This position is responsible for administrative support of the CRM division, providing intra-divisional (i. e.

Sales Team, Marketing & Education, FTEs) and extra-divisional (i. e.

Corporate HQ, Functions, Medical Community) interface.

- This function is also responsible for carrying out the organization of planned meetings, activities, congresses and workshops, ensuring a proper and efficient service to external and internal customers

ROLES & RESPONSIBILITIES

- Be a front line interface with the Medical Community on behalf of CRM Division Managers, Regional Sales Managers, Education Manager and CRM Marketing Manager.

- Set up sponsorship agreements and educational grants, complying with relevant regulations and code of ethics.

- Support the implementation of scientific and marketing activities at congresses in cooperation with marketing department

- Set up, monitor and renew consultancy contracts with HCPs.

- Update promotional expenses file in collaboration with Finance department in order to ensure immediate and correct information to CRM Sales and Marketing managers.

- Support DM in assuring compliance with all HCC, Quality and Regulatory rules and handling related duties and responsibilities.

- Be the leading interface between CRM Divisions and other departments (i. e.

OEC, Finance, Market Access & Events) for all related issues.

- Interact with other CRM/Abbott assistants to build a collaborative work environment.

- Co-ordinate meetings in conjunction with people from other departments.

- Attend local meetings when required.

- Develop a reasonable knowledge of CRM products.

- Ensure all standing Regulatory and Quality Procedures are followed

- Be a valid back up to other CRM Assistants, constantly informed on all CRM Division activities.

**Responsibilities for all functions**:

- This job description is intended to describe the general nature and level of the work being performed by people assigned to this work.

This is not an exhaustive list of all duties and responsibilities.

- When tasks and responsibilities are assigned outside the scope of normal duties, the employee must understand the level of decision making for which he/she is responsible and if in doubt clarify this with his/her supervisor.

EDUCATION & COMPETENCIES

- High School Diploma or University Degree

- Good knowledge of English, both written and verbal and at least one other European language.

- Good interpersonal & communication skills

- Teamworking abilities

- Personal Involvement & Proactivity

- Stress resistance

- Problem solving abilities

- Demonstrated abilities in coordinating projects and working with the medical profession