Crm Internship (M/F)
CRM Internship (m/f)
Bayer S. p. A. is looking for a motivated and detail-oriented CRM intern to join our Customer Relationship Management (CRM) team for the Pharmaceutical Division.
He/she will have the opportunity to contribute to the management and optimization of our CRM processes and platforms, supporting the team in enhancing customer engagement and achieving our strategic business objectives.
YOUR TASKS AND RESPONSIBILITIES:
Assist with the maintenance and administration of the CRM database (Veeva), including updating training documentation, monitoring data integrity, and supporting user requests
Support the CRM team in developing and implementing marketing campaigns and analysing campaign performance
Assist in the management of customer inquiries and feedback, ensuring timely and accurate responses to enhance customer satisfaction
Work with team members to identify areas for process improvement and contribute ideas to increase efficiency and effectiveness
Participate in the preparation of reports and presentations that highlight CRM insights and achievements
Gain hands-on experience with CRM software and tools and learn how to leverage these platforms for business success
WHO YOU ARE:
Bachelor's or Master's degree in Economics, Engineering, Information Technology, Marketing or a related field
Strong interest in CRM systems and understanding of basic marketing/sales principles
Excellent analytical and problem-solving skill
Highly organized and able to effectively manage multiple tasks
Team player with a positive attitude and eagerness to learn
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and willing to learn new software tools (Salesforce CRM, Veeva Suite)
Excellent knowledge of English (both written and spoken) and Italian mother tongue
Location: Milan
Type of contract: Internship of 6 months
Application Period:
7. 10. 2024 - 18. 10. 2024
Reference Code:
830702
Division:
Pharmaceuticals
Location:
Italy : Lombardia : Milan
Functional Area:
General Administration & Corporate Services
Position Grade:
Internship
Employment Type:
Internship
Work Time:
Full Time
Contact Us
Address
Viale Certosa 130, 20156 Milano
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