Crm Specialist (Freelance) Milano

Crm Specialist (Freelance)
Milano
Lombardia, Milano

Degen Agency, the fully remote in cloud agency, is looking for a CRM Specialist (freelance) to join our community.

As a CRM Specialist you will:

- assist the organisation's customer facing functions with the transformation of their customer processes and technologies, in domains such as sales, marketing, and customer service;

- think outside of the box and strive for innovative solutions in areas such as digital marketing, omnichannel commerce and next generation customer service;

- support the definition of a CRM vision and roadmap;

- define industry and client specific business processes;

- gather business requirements and translate them into workable CRM solution specifications;

- configure and customise CRM solutions (such as ActiveCampaign, Zoho, Dynamics 365 etc.

);

- test the solution;

- design data migration into the new solution;

- align on required integrations of other solutions;

- create end-user documentation;

- co-facilitate trainings/workshops client-side.

**Requirements**:

The CRM Specialist must have:

- a perfect mastery of software packages dedicated to CRM;

- solid knowledge in the areas of sales and marketing;

- knowledge and skills in data mining, and brand optimization on search engines and social networks;

- good analytical skills and be responsive to any changes that he himself must be able to detect.

Contratto di lavoro: Partita IVA

Stipendio: €30, 00 - €60, 00 all'ora

Benefit:

- Formazione professionale

- Lavoro da casa

- Orario flessibile

- Viaggi premio

Disponibilità:

- Orario flessibile