Crm Specialist (M/F/D)
About Enapter and what we do:Enapter is a rapidly-growing energy technology company with offices in Italy, Germany and Thailand.
We develop and produce Anion Exchange Membrane (AEM) electrolysers that enable low-cost green hydrogen production at any scale. Enapter's mission is to make green hydrogen affordable and accessible to all.
We are an international team that is united by a common vision and guided by our core principles – Urgency, Simplicity and Transparency.
To find out more, please visit our company page (www.enapter.com/about). We are looking for an experienced CRM / Zoho Manager who will provide both technical and strategic support for our business processes.
In this role, you will be responsible for the administration, development, and optimization of our CRM system, ensuring smooth data flows and system integrations. If you are as passionate about changing the world as we are then you are in the right place!What role will you play in building a green hydrogen future? Responsibilities:- CRM Administration Data ManagementManage, maintain, and optimize the Zoho CRM systemEnsure data quality through structuring, cleansing, and regular updatesCreate and manage user accounts, roles, and access rightsPerform backups and ensure data integrity- Customization AutomationProgram and configure workflows, automations, and functionsDevelop custom modules, reports, and dashboardsModify pages, columns, forms, and fields for efficient use- Interfaces System IntegrationManage and optimize API integrations between Zoho CRM, the website, Google Tools, LinkedIn, and other systemsEnsure seamless data transfers between Zoho CRM and external platformsProvide technical support for tracking and reporting in collaboration with marketing and IT- Support DevelopmentTrain and support internal teams in the effective use of Zoho CRMMonitor CRM performance and identify areas for improvementCollaborate with IT, marketing, and external service providers to continuously improve the systemWhat do you need to help make our goals a reality? First things first: Enthusiasm for the part green hydrogen will play in tomorrow's world and Enapter's role in it;Degree or training in business informatics, IT, business administration, or a comparable qualification;Experience with Zoho CRM or similar CRM systems;Knowledge of database management, API interfaces, and automation tools;Familiarity with Google Tag Manager, Google Analytics, and tracking tools (preferred);Analytical and structured thinking;Strong problem-solving skills and initiative;Excellent communication skills and the ability to explain complex technical concepts clearly;Independent and solution-oriented working styleWhy you'll look forward to working with us:You'll have the opportunity to help shape the future of energy in one of the most dynamic companies in the hydrogen industryThe vision and the people: That's what our colleagues say they love the most about EnapterWe love flat hierarchies and being able to collaborate with each other no matter what your roleWe want you to feel that you're making a real difference, so you'll have creative freedom and flexibility in how you workWorking on an empty stomach is the worst.
We offer lunch tickets and have restaurants close by that are affiliated.
We also have kitchens with coffee machines to get your coffee fix!Optional access to health insurance to cover those unexpected visits to the doctor or specialist and optional access to a pension fund to help support your future savings goals!We want you to feel like part of the crew – because you are!
All newcomers get decked out in Enapter merch that has been sustainably selected and sourcedWe celebrate our success together… often!
You'll frequently see snacks and healthy treats in the officeAn exciting working environment at our original RD and production facility just outside of PisaWe offer all the basics anyone can expect:A competitive salary package based on the market and what you bring to the table, paid sick leave for both your physical and mental health and 33. 5 days paid leave (including holidays, permissions and ROL) per year. Think we might be the right fit? Even if you don't meet all of the requirements we've mentioned please still apply!
We are always on the lookout for new talent and for those who are passionate about what we do!We know that diverse groups are more productive and creative!
As a company with a focus on RD and rapidly implementing innovative technology, this is particularly important to us and why we embrace and celebrate diversity.
We explicitly welcome any application that brings additional perspectives to Enapter.
If you believe that you can draw from your unique background and experiences to bring something new to our team, please tell us about it.
We look forward to hearing from you!
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