Cs Poc It Operation Specialist, Milan Milano

Cs Poc It Operation Specialist, Milan
Milano
Lombardia, Milano

Join us in pioneering breakthroughs in healthcare.

For everyone.

Everywhere.

Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality.

We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Apply now for the position of IT Operation Specialist for In Vitro Point of Care and you will perform IT activities for the entire POC portfolio achieving targets in agreement with the organization and in compliance with company strategies, reporting to the Country CS POC Manager. Your role:Support of the entire POC service portfolio performing IT installation, configuration, maintenance and support on assigned hardware and software products. Support the Country CS organizations in ensuring a smooth & successful implementation of all major POC projects and new product launches. Conduct Technical workshops for CS colleagues to share knowledge and increase the organization efficiency. Assure the operational performance through the respective CS Processes, incl.

adherence of processes to standards and Service Quality System. Strong collaboration and partnership with Sales in the pre-Sales phase to develop best in class solutions and ensure their ease of implementation. Manage the relationship with Customer departments and 3rd Party providers to optimize the solution to offer and the implementation phase. Reinforce the professional project management approach in large projects. Report all activities into the ERP system to satisfy Complaint Handling processes. Interact with the Technical Solution Center and Regional Support Center to ensure proper resolution of the issues. Your expertise:Degree in Informatic Engineering, Computer Science or Software Engineering or equivalent working experience in Medical IT Company. Good knowledge of Laboratories Informatic Infrastructure. Knowledge of Network System Design, IT Hardware, VPN software, Virtual Machine, Data Backup and Recovery, Software Diagnosis. Preferred experience in Medical IT activities (1-3 years). Car License. Who we are:We are a team of more than 71, 000 highly dedicated Healthineers in more than 70 countries.

As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing.

Our portfolio is crucial for clinical decision-making and treatment pathways. As an equal opportunity employer, we welcome applications from individuals with disabilities.

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