Cto Italy Multinational Insurance Company Lazio

Cto Italy Multinational Insurance Company
Roma
Lazio, Lazio

CTO | Head of IT | DevOps | Cloud | Security | QoS | Agile Squads

**Your new company

Our client is a primary Multinational Insurance Company, currently committed in the effort of becoming an Agile global organization and a Tech-Lead company.

**Your new role

The Local CTO, in charge of Italy, will enable the transformation of the company's business model by co-creating, sponsoring and driving the main projects, deploying them across Italy in time, budget, quality and scope.

The Italy CTO will be:

- Accountable for IT Italy end-to-end performance

- In charge of Information Technology department with its Managers and Contributors

- Accountable for a €3. 4M BAU budget (without rebilling) + €500K - €700K local IT Projects budget

- Accountable of IT Strategy & IT Transformation roll out, including scope of: Devops, Cloud, Infrastructure, QoS & IT Security

- Member of Italy Executive Committee, with business reporting line to the CEO.

KEY RESPONSIBILITIES:

Declination and implementation of the IT Strategy in Italy:

- Ensure that the company's strategic objectives are translated into tactical business plans across his/her country, and that impacts are maximized on the technology front

- Lead and drive IT transformation in his/her country (Move to the Cloud, Application Landscape simplification, Agility, Motor Global Assets and Travel Global assets roll out, etc): - Respecting IT Guilds Standards & best practices (governance & performance, architecture, project management, etc.

);

- Relying on regional shared capabilities (program and project managers, innovation flying squad);

- Leveraging centrally defined IT TOM to improve quality, efficiency, time to market and alignment to business, owning IT outsourcing partner relationship

- Provide technological transformation levers with special focus on GWP growth, cost efficiencies, CoR reduction and increased Customer NPS

- Liaise with central architecture team to design integrations between central architecture and local capabilities (respecting the Group Architecture & Security Policies)

- Supervise architecture implementation within the roadmap for Italy

Coordination, steering and communication:

- Steer and coordinate his/her country area: activities, resources, quality of service costs, delay to achieve the assigned goals

- Ensure a proper definition of SLAs for his /her country and manage the implementation and the follow-up

- Manage & monitor the country IT budget

- Communicate to country main stakeholders

- Lead IT governance local meetings, be part of Transformation initiatives SteerCos

- BAU tasks supervision: operations, solutions and 1st line security

- Be accountable for operating and delivering IT services, constantly striving for greater efficiency

- Supervise IT local operations teams: a) Oversee the technological infrastructure (networks and computer systems) in the country to ensure optimal performance, local area connectivity and remote access; b) Keep both on-premises and cloud solutions fully secured with a solid programme aligned with security standard; c) Liaise with Regional teams to ensure workplace and end-user services QoS standard

- Influence Group / Central Solutions Teams when they have an impact on local solutions / activities

- In charge of Security 1st line, and of delivering Security Quartile ONE

Local teams management:

- Ensure the development if his/her team

- Assure capacity planning to secure delivery maintaining balanced workload (positive eNPS)

- Focus on team performance, attracting and developing employees as well as fostering a new culture of collaboration across the country

- Focus on TOM including efficiencies opportunities, roles repurposing and careers development

Supporting the Regional CIO in his activities:

- Manage Offshore Delivery center regional chapter

- Manage local IT Security requirements perimeter

- Integrating target global assets according to Italy roadmap

**What You'll Need To Succeed

- Computer Science University degree

- Post Graduate qualification in business management

- Strong experience in managing large, diverse teams of IT professionals (operating in matrix with Central/Group)

- Extensive experience working in technology and/or business roles within a company with a solid understanding of technology

- Experience in leading change and championing transformative IT and customer service strategies which are sources of competitive advantage and differentiation Technical/Functional Knowledge, Skills and Abilities

- Business acumen and understanding of organizational issues and challenges

- Strong influential leadership behaviors to drive alignment, arbitrage and delivery at all levels

- Demonstrated expert judgment with the ability to quickly identify, analyses, evaluate and resolve problems at the local/regional/international level which could negatively impact global program implementation and/or financial results

- Promote transformation and adaptation to a fast-moving environme