Cultural Mediator- Arabic Speaker Milano

Cultural Mediator- Arabic Speaker
Milano
Lombardia, Milano

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster.

Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U. S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.

If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

In response to the increased refugee arrivals into Europe, the IRC established the program initially in Greece, which was expanded with programs in Serbia and wider Balkans and with programs in Germany.

Following a first assessment conducted in January 2017 in Italy and another one in July 2017, several critical protection gaps were identified within assistance provided to refugees in migrants in Italy: mental health and psychosocial support (MHPSS), assistance to unaccompanied children, information provision and legal support.

The IRC is responding to these ongoing crises with a three-folded strategy including: direct support to clients; capacity building of civil society organizations; system strengthening of local processes and institutions.

Actions cover the impacted regions of Lombardy, Sicily, Lazio, Piedmont, Calabria, and Friuli Venezia Giulia aiming to enhance refugees' safety, power, education, economic empowerment and mental health - with a focus on the most vulnerable, including women and UAC.

**Job Summary

**Specific Duties and Responsibilities

**As a Cultural Mediator, you will**:

- Provide Arabic cultural mediation during information provision sessions and one-on-one meetings with people in transit and in emergency reception centers.

- Offer cultural mediation during life skills sessions and parenting sessions.

- Deliver up-to-date and accurate information to people on the move and asylum-seekers about their right to access asylum procedures and available local services.

- Facilitate access to relevant services, including health, housing, emergency shelter services, transportation, and police stations.

- Translate relevant materials (flyers, messages) in a timely and accurate manner.

- Assist the Protection Field Officer/Case Worker in identifying beneficiaries' needs and vulnerabilities.

- Aid the Protection Field Officer/Case Worker in identifying eligible individuals and coordinating the distribution of non-food items to people on the move and asylum-seekers, in conjunction with local NGOs and volunteer organizations.

- Aid in gathering the data required for the monitoring and evaluation of the delivered services.

- Perform any other tasks assigned by the line manager.

- Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC Italy.

- Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies

**Reporting Lines

This position directly reports to the Program Manager, IRC Italy.

**Encouraged Travel

This position is based in Milan and will involve work in multiple reception facilities.

**Requirements**:

- Have a strong command of spoken and written Arabic while also being proficient in Italian.

- Have previous experience in cultural mediation/interpretation (strongly preferred).

- Are predisposed to teamwork and problem-solving, with the ability to foster a proactive environment.

- Possess excellent communication and relational skills.

- Are politically and culturally sensitive, with qualities of patience, tact, and diplomacy.

- Are based in Milan.

**Standard of Professional Conduct**: IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct.

These are Integrity, Service, Accountability and Equality.

In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

**Commitment to Gender, Equality, Diversity and Inclusion**: IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect.

The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting.

**Gender Equality**: IRC is committed to narrowing the gender gap in leadership positions.

We offer benefits that provide an enabling environment for women to participate in our workforce including parental