Customer Application Specialist – Diagnostics Solutions (Northern Italy) Bardi

Customer Application Specialist – Diagnostics Solutions (Northern Italy)
Bardi
Emilia Romagna, Bardi

Customer Application Specialist – Diagnostics Solutions (Northern Italy)Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life.

Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As Customer Application Specialist (CAS) in our Life Science Diagnostics division group, you will support our customers in Pathology laboratories.

This is an exciting opportunity to work in a field-based role as a member of the Italy Customer Application Specialist (CAS) team, supporting Field Sales in the Pathology Healthcare setting. Your key responsibilities will include:Collaborate with the Sales and Marketing organizations in the promotion of products. Provide in-field pre-sales technical support to Italy Sales Representatives. Provide post-sales support to the customer, including onsite instrument and product training. Participate in Clinical Sessions with Pathologists. Report the result of actions (trainings, demos, and technical support) to CAS Manager. Drive seminars and special training for customers. Help build customer relationships and maintain customer satisfaction. Assess competitor activity whilst on customer sites. Collaborate and support the Customer Technical Support Team. Handle customer complaints and inquiries. For this role, you will be working remotely combined with regular travel to customer sites in the North of Italy, especially the Lombardia, Piemonte, and Veneto regions. QualificationsWe are looking for an individual with the following background:University degree in Biology, Biomedical Science, Biotechnology, Biochemistry or similar. Significant hands-on experience with HE/primary/special staining, immunohistochemistry, and/or ISH. Great knowledge of pathology workflows. Full proficiency in Italian and good level of English. IT/Computer literacy. A valid driving license. Previous experience in an Applications / Technical role is desirable. On a personal level, you are proactive, outgoing, customer and quality oriented.

You enjoy working both autonomously and as part of a team. What we offer:Permanent ContractOutstanding company cultureCareer development opportunitiesCompany pension scheme, yearly company bonus, company car, private health care, stock purchase plan, medical life insurance. Additional DetailsThis job has a full-time weekly schedule.

It includes the option to work remotely.

Our pay ranges are determined by role, level, and location.

Pay and benefit information by country are available at: https://careers. agilent.com/locations.

Agilent Technologies Inc. is an equal opportunity employer. Travel Required:75% of the TimeShift:DayDuration:No End DateJob Function:Sales #J-18808-Ljbffr