Customer Care/Inside Sales Milano

Customer Care/Inside Sales
Milano
Lombardia, Milano

AxL Spa - Business Unit di Milano - seleziona per un importante azienda nel settore dell'elettronica una figura di:

CUSTOMER CARE/INSIDE SALES

Ensures customer care/inside sales organization, skills, and tools are suited to satisfy customers' expectations

Operates within budget

Manages accounts receivable with accounting, when applicable

Ensures that offers/quotations/orders are reviewed for completeness and accuracy

Knows and follows Segment/Business Unit sales processes.

Supports field sales team during pre and post sales

Activities

Negotiates within delegation rules, when applicable

Contributes to sales development in accordance with budget and action plan.

Cross-sells whenever possible

Understands and qualifies customers' explicit and implicit expectations.

Uses communication tools effectively and timely in accordance with set performance standards: phone, mail, EDI

**Skills**:

Customer focus

Products/technologies/service knowledge

Performance management

Local market specifics

Relationship building

Reporting

Salesmanship

Efficient communication

**Work area**: Milan

Aut.

Min Nr.

1081 - SG rilasciato dal Ministero del Lavoro e PS in data 19. 11. 2004"