Customer Care Specialist (Protected Category According To L68/99)
col-wideJob Description:
CPL&TAYLORby Synergosis hiring:
CUSTOMER CARE SPECIALIST
(Protected category according to L68/99)
(Rif. ANN275869)
Workplace:100% remote working but candidate must have residencyin Italy
Employment Status:CCNL COMMERCIO - Permanent contract – Full time
Our partner
Transporeon, a Trimble company, specializes in IT solutions for global logistics andtransportation. Their cloud-based platform connects shippers, retailers, carriers, and logistics providers, managing over 110, 000 transports and 100, 000dock appointments daily, processing €55 billion in freight annually. Itenhances collaboration, automates processes, and provides real-time insightswith Modular Application Hubs for logistics challenges and Data hubs foroperations visibility. Headquartered in Germany, Transporeon operates globallywith over 1, 400 professionals across 27 countries.
Trimbleintegrates positioning, modelling, connectivity, anddata analytics to enhance productivity, safety, and sustainability acrosssectors like construction, geospatial, agriculture, and transportation. Theyoffer purpose-built products, lifecycle solutions, and industry-specific cloudservices to transform global operations and supply chain transparency.
Position
We are seeking aCustomer Care Specialist to handle and analyze customer support requests viaemail, phone, or ticketing systems. You will provide immediate solutions forcommon issues, document cases, and delegate complex problems to relevant teams. Keeping customers updated with clear and friendly communication, and managinginternal processes and improvements are key aspects of the role. You will alsosupport onboarding new team members and contribute to achieving performancegoals, while upholding company values and strategies.
This position isexclusively for candidates falling under a protected category according toL68/99.
You could be the perfect candidate if you have
-Afew years of experience in customer care; junior profiles will also beconsidered.
-Highschool diploma or Bachelor's degree.
-Fluentin English and Italian.
-Strongcommunication and problem-solving skills.
-Quicktechnological comprehension and proficiency in MS Office Suite.
-Abilityto work independently with a keen interest in growing within an internationalcompany.
-Highlevel of organizational skills, proactivity, and reliability.
The Company provides
A dynamic, young team dedicated to driving sustainable logistics transformation and creating the largest transportation management platform globally
Continuous personal mentorship and comprehensive training from day one to foster growth within an ambitious team environment
An attractive financial package, including additional benefits, reflecting the steep learning curve and growth potential of the role
Verifica sul nostro sito se la ricerca è ancora attiva: clicca suhttps://cpltaylor. it/annunci/#/einserisci il codice dell'annuncio.
Tutti gli annunci sirivolgono sempre a persone di entrambi i sessi (L. 903/77).
Inviaci il tuo CV anche sele selezioni sono chiuse: potremmo così ricontattarti in futuro.
Leggi l'informativa sullaprivacy e dai l'autorizzazione al trattamento dei dati nel form di candidatura.
CPL & Taylor By SynergosSrl
Ricerca e Selezione delPersonale - Aut. MLSPS Prot. 13/I/0008775
Mantova – Parma – Verona –Modena - Brescia
Centralino Unico: +39 0376324703
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