Customer Care Support Internship CERNUSCO SUL NAVIGLIO

Customer Care Support Internship
Cernusco sul Naviglio
Lombardia, CERNUSCO SUL NAVIGLIO

About the Company - Bosch Rexroth is part of the Bosch Group, and is the world leader in integrated technologies for industrial automation and mobile machines.

It has more than 31, 000 employees in over 80 countries.

Our mission is to make digitalization and sustainability the main drivers of our business.

About the Ro le - We are looking for an intern to join ou r Customer Care te am in Cernusco sul Naviglio (MI).

In this role, you will assist with various tasks throughout the sales process, from the initial stages to post-sales support. You will work closely with both internal teams and customers, gaining practical experience in a collaborative environmen t. Responsibilities Pre-Sales Support: Help team and sales colleagues with technical studies and customer assistance during the early sales stages.

Pricing Support: Assist in preparing quotes and making sure pricing meets customer needs and company standards.

Post-Sales Support: Support customers to ensure a smooth transition after the sale, managing updates and addressing post-sales inquiries and issues.

Customer Communication: Help in maintaining customers informed and in good relationships by addressing their needs.

Coordination with Plant: Assist in communicating with the production team to make sure products are delivered on time.

Data and Reporting: Use Excel to analyze data and help create reports that improve customer support processes.

Qualifications: Currently studying or recently graduated in Engineering, Business, Economics or a related field.

Comfortable in English, written and spoken.

Requir ed Skills Interest in data analysis and proficiency in Excel.

Good communication skills and ability to build relationships with customers and colleagues.

Bosch is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability or any other protec ted class.