Customer Contact - Temporary Ne

Customer Contact - Temporary
Ne
Liguria, Ne

Passionate people create exceptional thingsDid you know that the solutions we develop are a key part of most industries?

Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere!

Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning.

Interested in being part of our team? Join us on our journey for a better tomorrow. Job descriptionYou will be part of a Logistic Outbound Team which is responsible to manage customer orders from data entry/receive until shipment. To keep both customer and internal production informed about the status of the orders and taking care of the customer needs is key in this function. You will be reporting to the Team Leader Logistics. ResponsibilityMaintaining a continuous contact with Production Planners, Marketing, Customer Centers, Logistics Partners, to ensure a high customer satisfaction and optimize operational efficiency. Working as a team to improve the processes and contributing to the department and company's goals.

Act customer oriented by offering an excellent service and establishing a good relationship with your internal and your external customers. Support the customers from all countries assigned to you with the goal to best serve them in case of inquiry before the order, checking the order entry, following up the status until shipment and invoicing of all orders, as well as system parameters maintenancePlan and book the shipments with forwarders and issue relevant documents (CMR, packings, invoices, certificates, declarations for customs)Keep the customer informed in case of changes compared to what promisedProvide all needed documents and support Finance and Marketing logistics related projects if required. Service and customer minded, you build constant and stable relationshipExperience requirementsInterest and experience in customer relationship, transport and export of goods is a plus. Educational requirementsUndergraduate or graduate, Engineering or Economics is a plus. Knowledge and personality requirementsKnowledge of Office tools, especially ExcelFluent in Italian and English, other language is advantageKnowledge of customs legislation is an advantageAnalytical mindset and relevant knowledge of and interest in logistic process. Continuous improvement is your mottoCustomer oriented establishing a good relationship with your internal and your external customersTake initiative and being "hands on" in a dynamic environmentLocationMontecchio Maggiore (VI) – Italy. Company presentationCeccato Aria Compressa is a Product Company specialized in the design, production and sales of Oil Injected Screw compressors, Blowers, Refrigerant dryers, oil & condensate separators and line filters, within the AtlasCopco Group which is a world-leading business in more than 180 countries.

Ceccato Aria Compressa currently employs around 400 people. Diverse by nature and inclusive by choiceBright ideas come from all of us.

The more unique perspectives we embrace, the more innovative we are.

Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

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