Customer Delivery Specialist
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Position Overview DN transactional solution enables retail customers to manage on-line and off-line payments like credit and debit cards, paper and electronic meal vouchers, gift cards, loyalty cards as well as Value Added Services (VAS) functions like phone top-ups, bills payments, etc. For our delivery team, we are looking for a retail project manager that will be responsible to coordinate projects aimed to integrate our transactional solution into customer solutions. As a PM team member, he/she will be the technical interface between customers' IT department and/or software houses, the DN competence center, and our technological partners. He/she will analyze customer's and/or software houses requirements and drive the implementation of the DN transactional service solution according to the DN guidelines.
You are responsible for: Managing assigned customer's projects including requirements gathering, specifications design, implementation coordination, and startup activities. Ensuring implementation's consistency across different customers. Cooperating with the team to improve DN transactional solution. Analyzing, coordinating, and activating the implementation of customer change requests. Producing technical and status reports for assigned customers. Qualifications: Diploma or experience in technical disciplines such as Computer Science or Electronics. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Client Project and Program Management. Experience in Retail market (focus on store). Basic Networking knowledge. Basic English. Willing to travel. Team working. Good communication skills.
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