Customer Development Manager Bardi

Customer Development Manager
Bardi
Emilia Romagna, Bardi

Bring your commercial expertise to help us reach more kids with LEGO® bricks in Italy!

This is a pivotal role with a high level of engagement at every level of the organization: a sparring partner for our GM on strategic and operational topics, a sales reference for Brand, Trade Marketing and Operations collaborators, as well as a key local contact for our Western Europe Customer Development team.

Core Responsibilities

- Lead (w/Sr. CD Head) the local commercial strategy, including customer differentiation and promotional strategy at account/channel level.

- Own and drive global channel strategy adaptation to Italy BU with clear recommendation of listing/range and space optimization x channel.

- Support KAM/Account team in Customer Business Planning coordination and be process driver.

- Coordinate Sales Promotion Planning and measure its productivity and efficiency.

- Process owner of dedicated tools for Customer Target Management and Trade Promotion Management to drive joint value creation with top customers.

- Support day to day trade off decisions and drive dialogues with Market Finance on potential P&L implications.

- Responsible for Portfolio Management allocation with our main customers ensuring its maximization and the best level of differentiation.

- Lead the MCP process execution and the Customer Pulse Process.

Play your part in our team succeeding

The Customer Development Manager will be a key collaborator in the sales department, reporting directly to the Sr.

Customer Development Manager and playing a meaningful role on 3 focus areas:

1.

Strategy: translating global/regional directions into local BU priorities, such as Channel Segmentation or Customer Segmentation.

2.

Planning: ensuring comprehensive and compliant customer plans and decisions.

3.

Operational execution: making sure the business delivers on promise addressing on a regular base key sales deliverables.

Do you have what it takes?

- Several years of successful working experience in sales / TM management roles, within multinational A-brand companies.

- Strong financial foresight, exceptional business analytic skills and capacity to translate insights into strategic direction and concrete plans.

- Effective communication skills and a structured approach.

- Proven leadership skills and ability to manage relationships with internal and external senior partners.

- Deep understanding of market dynamics and key customers business models.

- Collaborative approach, work effectively with others.

- Energized by overcoming tough challenges and by sophisticated customer environments.

- Drive and track results, pushing for constant improvements/innovations.

- Challenge the status quo through new insights and ideas.

Identify changes in customer, shopper and consumer needs.

- Proficient in Italian and English.

Join the global LEGO® team

What's in it for you?

Here are some of what to expect:

- Family Care Leave - We offer enhanced paid leave options for those important times.

- Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

- Wellness - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based

- Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

- Bonus - We do our best work to succeed together.

When goals are reached, you'll be rewarded through our global bonus scheme.

- Your workplace - Our offices will be your primary workplace with flexibility to work from home during your working week.

Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.

Children are our role models.

Their curiosity, creativity and imagination inspire everything we do.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer.

We are committed to equal employment opportunity and equal pay regardless of e. g.

race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

Thank you for sharing our global commitment to Children's Rights.

Build your career brick by brick at the LEGO Group.

LI-NS2

**Location**:

- Italy, Lainate (MI),

**Job ID

IT115

**Category**:

- Sales

**Language

EN