Customer Manager Bardi

Customer Manager
Bardi
Emilia Romagna, Bardi

Customer Manager

**Responsibilities**:

- Organizing the work with active customers;

- Development of relations with the customers;

- Regular monitoring of trade lanes and types of necessary logistic services of active customers;

- Ensure the quality of the services provided; information and advisory support of the customers from ICP, monitoring KPI fulfillment, provided for in the contracts with the customers;

- Organizing an operative work with the real customers of the Division (ensure 100% of requests are processed), informing the customers on cargo movement, maintaining the established forms of reporting on cargo movement;

- Monitoring timely updating of the data in CRM on the customers;

- Preparing price offer on quota/tender together with Sales Specialist and TL manager, alternative solutions development and provision within customers' requests

- Participation in negotiations with the customers.

**Requirements**:

- At least 2 years of experience in Road Freight Transportation;

- Knowledge of Polish, English and Russian;

- Basic knowledge about freight forwarding and transportation;

- Good level of negotiation and presentation skills;

- Knowledge of the market, including innovation;

- Self-motivation and energy;

- Result-oriented mindset.

**We want to offer you**:

- Opportunity to develop and increase your knowledge due to work in a multicultural and dynamic environment (over 1000 employees, over 20 countries);

- Professional adaptation thanks to the Mentorship Institute;

- Career development within the grading system;

- Co-financing of foreign language courses;

- Cafeteria of rewards for work experience in the company;

- Internal and external training, participation in internal projects and contests;

- Corporate training center (AsstrA focuses on continuous professional development of employees);

- Referral program "Refer a friend";

- Financing of participation in marathons and other sport events;

- Health care;

- "Birthday party" - extra free day

- Gifts for the children of the employees for Christmas;

- Unforgettable multiple corporate parties;

- Great atmosphere and open-minded team.