Customer Order Management Specialist Fixed Term Rivoli

Customer Order Management Specialist Fixed Term
Rivoli
Piemonte, Rivoli

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains.

Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

**Position Summary**:

We're looking for a **Customer Order Management Specialist** for a _Fixed Term (1 year) in _**_Rivoli (TO)_**_ Location. _

**Main opportunities and challenges**:

Be part of a project that cover all supply chain steps.

Complex experience in organizing Customer Order management activities (including relations with Customers and production plants), discussion of shipping plans with customers, control of inbound/outbound logistics flows advanced warehouses.

**Main Responsibilities**:

- Learning and training of current logistics planning procedures, management of shipping plans, management of critical issues

- Creation of procedures dedicated to Ford Otosan aimed at obtaining Ford Q1 certification

- Management of the Ford portal

- Shipping management

- Criticality management

- Delivery performance management

- Uploading shipping promises

- Management of daily communications with Ford

- Interface with Ford component manufacturing plants

**Job Position Requirements**:

Education: University bachelor degree - Logistic/Production

Professional background: Automotive

**Hard skills

Essential:

- English

- Office - Excell

Considered as a plus:

- Previous experience in customer order management with foreign customer

- Power BI Knowledge

**Soft skills

- Communication

- Teamwork

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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