Customer Quality Support (M/F/D) Lodi

Customer Quality Support (M/F/D)
Lodi
Lombardia, Lodi

As Customer Quality Support, you will cooperate with the team on defining and specifying activities, processes, and standards to fulfill the quality requirements for our products.

How you´ll make an impact Support the customer quality team and other corporate functions to find solutions for customer complaint cases (internal and external). Participate in daily customer first meetings. Support in driving customer quality progress, early warning, and escalate key issues to the next level. Prepare investigation reports and RCA analysis. Propose improvement projects based on quality issues to reduce warranty costs. Support the quality team in increasing efficiency and continuous improvements, including analysis methods and reporting methodology. Live Hitachi Energy's core values of safety and integrity, taking responsibility for your actions while caring for your colleagues and the company. Your background Preferred previous experience (2-3 years) in electrical, mechanical, or other related technical areas. Structured thinking, collaborative, and oriented to improve product reliability. Able to handle different tasks with excellent communication skills to relate to customers and other functions. Fluent in Italian and English. Available for business trips. More about us We offer you the opportunity to work with fantastic people and develop yourself on projects that present great technical challenges and have a real impact.

A wide range of benefits includes health insurance, pension fund, welfare, flexible working type, and flexible working hours.

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all.

We serve customers in the utility, industry, and infrastructure sectors with innovative solutions and services across the value chain.

Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.

We employ around 45, 000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo.

We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.

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