Customer Service & Sales Support International Bolzano

Customer Service & Sales Support International
Bolzano
Trentino Alto Adige, Bolzano

In order to support our growing company, we are currently looking for a new colleague to enrich our Customer Service & Sales Support Team.

**YOUR RESPONSIBILITIES

- International Customer management

- Full responsibility for the Order-to-Cash process (from order management to invoicing and complaint management)

- Creation of customs documentation

- Sales administrative related activities

- Suggest and work on improvements to become best in class

- Monitor and optimize operational performance KPIs

- Regular interfaces with the sales team, logistics, marketing and finance department as well as production planning

**YOUR PROFILE

- High school diploma, Bachelor/Master's degree is an advantage

- 2-3 years' experience in a similar role

- Professional knowledge of Excel, SAP and CRM; BI knowledge is an advantage

- Strong customer orientation

- Passion for multicultural backgrounds and good understanding of processes

- High interest on digital developments

- Autonomous, curious, proactive as well as structured and well organized

- Very good English-knowledge (spoken and written), German and/or Italian is a plus

**OUR OFFER

- The chance to work in an international environment

- Engaged, welcoming and dynamic Team

- Continuous training in our Loacker Academy

- Company canteen

**Location**: Bolzano (I)-

**COSA OFFRIAMO**:

- Azienda internazionale e famigliare- Sviluppo professionale e personale con il supporto di una piattaforma dedicata- Fase di inserimento strutturata e dettagliata in base alla funzione- Ristorante aziendale, cucina sana con ingredienti integrali- Lavoro flessibile e opportunitá di home office (se la posizione lo prevede)- E un sacco di wafer croccanti. . . **LA BONTÀ È UNA SCELTA