Customer Service & Sales Support International Bolzano

Customer Service & Sales Support International
Bolzano
Trentino Alto Adige, Bolzano

In order to support our growing company, we are currently looking for a new colleague to enrich our motivated Customer Service & Sales Support Team. **YOUR RESPONSIBILITIES

- International Customer management

- Full responsibility for the Order-to-Cash process (from order management to invoicing and complaint management)

Management of marketability requirements

- Creation of customs documentation

- Sales administrative related activities

- Suggest and work on improvements to become best in class

- Monitor and optimize operational performance KPIs

- Regular interfaces with the sales team, logistics, marketing and finance department as well as production planning

**YOUR PROFILE

- High school diploma, Bachelor/Master's degree is an advantage

- 3-5 years' experience in a similar role

- Strong customer orientation

- Passion for multicultural backgrounds and good understanding of processes

- Autonomous, curious, proactive as well as structured and well organized

- Professional knowledge of Excel, SAP and CRM; BI knowledge is an advantage

- Interest on digital developments

- Very good English-knowledge (spoken and written), German and/or Italian is a plus

**OUR OFFER

- The chance to work in an international environment

- Learning from different cultures and countries

- Engaged, welcoming and dynamic Team

- Continuous training in our Loacker Academy

- Tutoring Program

- Company canteen

**Location: Bolzano (I)**WAS DICH BEI UNS ERWARTET**:

- Internationales Familienunternehmen- Persönliche und fachliche Weiterbilung unterstützt durch eine spezifische Plattform- Jobspezifische, strukturierte und gründliche Einarbeitungsfase- Mitarbeiter Restaurant mit vollwärtiger und gesunder Küche- Flexible Arbeitszeiten und Home Office Möglichkeit (wenn die Stelle es erlaubt)- Und viele knusprige Waffelspezialitäten. . . **WIR ENTSCHEIDEN UNS FÜR DAS GUTE